Question: How do I buy PowerHA?
Answer: To order PowerHA for AIX contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Mail: IBM Americas Call Centers
Dept: IBM CALL, 11th Floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
To order PowerHA for AIX, specify product # 5765-F62.
To order PowerHA SystemMirror for AIX, specify product # 5765-H23 for the Standard Edition and # 5765-H24 for the Enterprise Edition.
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Question: How many licenses will I need?
Answer: PowerHA for AIX is a server product that has one charge unit: Number of processors. The number of processors is the sum of the number of processors on which PowerHA will be installed or run.
The same rules apply to the Standard and Enterprise Editions.
Ordering and billing is per physical processor, regardless of processor sharing ("sub-cpu LPARs"). A processor shared among multiple partitions counts as one processor.
This program is eligible for sub-capacity pricing, usage, and billing.
Question: Can I add PowerHA licenses or processors for short-term use, or additional inexpensive idle backup processors and memory?
Question: Is there a Try and Buy option?
Answer: No. However, all IBM software offered under IPLA provides a 30-day money-back guarantee (on the first acquisition of the product).
Question: How much does it cost to upgrade to PowerHA from a prior release?
Answer: If you have the Software Maintenance Agreement 566x-HMP for PowerHA for AIX you can receive new releases of PowerHA for AIX for no additional charge.
Question: Are there service offerings available for help in deploying PowerHA solutions?
Answer: Yes. For additional information, call your local IBM Support Family Information Center or go to http://www.ibm.com/services.
Question: What is the IBM high availability services offering?
Answer: The IBM high availability services is a fee service offering provided by IBM Global Services.
The IBM High Availability Services—Availability Cluster Implementation Services offering provides basic and customized help for installation of PowerHA clusters. This service is designed as a customized offering with the following elements:
For additional information, call your local IBM Support Family Information Center or go to http://www.ibm.com/services/us/index.wss/so/its/a1000032.
Question: What services are available from IBM Systems Lab Services?
Answer: IBM Systems Lab Services (LS) mission is to drive client acceptance of STG products through lab-based services. LS focuses on niche and emerging technologies. Specific to PowerHA, LS is focused on emerging PowerHA technologies such as Geographic Logical Volume Manager (PowerHA/XD for GLVM). LS also partners with IBM Global Services to "fill-in-the-gaps" on PowerHA planning and implementation engagements. For more information, refer to ibm.com/systems/services/labservices.
Question: How long will my version of PowerHA be supported?
Answer: Each new version or release of PowerHA is typically supported for at least 3 years from the initial offering date. Refer to the Sales Manual for updates. For more product and version lifecycle information, refer to the product lifecycle site.