Data collection
PM for System p uses performance and capacity information from the System p platform. The data collected is system utilization and performance information and hardware configuration information. This data is collected by the PM collection agent function.
For additional detailed information on what is collected, see the IBM Performance Management information that is available from the
IBM System p information center. Once the data is collected by PM collection agents, PM for System p processes the data and prepares it for transmission to IBM for future analysis and report generation.
Data availability to IBM
You agree that IBM may use and share the data collected by PM for System p within the IBM enterprise without limitation, including for purposes of problem determination, of assisting you with performance and capacity planning, of maintaining your existing and new business relationships with IBM, of notifying you of existing or projected resource constraints, and to assist us to enhance IBM products. You also agree that your data may be transferred to such entities in any country whether or not a member of the European Union.
Data availability to solution providers and Business Partners
You may authorize IBM to share your data with various third parties, including one or more solution providers and Business Partners to make them aware of your performance and capacity demands and to enable them to provide you with a higher level of service.
Warranty/liability
This material is provided "AS IS" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. In no event will IBM be liable to any party for any direct, indirect, special or other consequential damages for any use of this material including, without limitation, any lost profits, business interruptions, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.
Additional terms and conditions
For additional information on country-specific full service offerings, contact your local IBM representative.
Before you can be entitled to this service, the PM for System p service needs to be obtained through an IBM solutions provider such as an IBM Business Partner or direct from IBM. The offering is worldwide, and is available through premium services offerings such as the Enhanced Technical Support services, or as a stand-alone PM for System p Management Offering, depending on the availability in the local country.
When obtaining, it may be helpful to have information on our official name and internal number designations. The official name of the offering is "IBM Operational Support Services for IBM System p performance management (PM for System p)".
Our service is under the offering name "IBM Operational Support Services" which has an offering number of "6950-14A". The component ID number of PM for System p is "6942-72C". To obtain service, see the contact list for your country's representative.
Once service has been obtained, you must complete the "performance management registration" process which will allow data to be processed by IBM. You will be able to install and configure Electronic Service Agent and the PM for System p client code; however, no data will process until the "performance management registration" process has been completed. For more information on "performance management registration", go to the full function service level.
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