Skip to main content

 
IBM Systems  > System p  > Support and services  > 

Performance Management for
System p

  
Overview Getting started FAQ zReference materials News
No charge service level   |   Fee – full function service level   |   Requirements   |   Business Partner data release form

Getting started with full function service level
IBM Operational Support Services — for IBM System p performance management (PM for system p).

    Obtain PM for System p service
  Install and configure Electronic Service Agent
  Install PM for System p client code
  Verify that Service Agent is transmitting PM for System p data
  Complete "performance management registration"

Obtain PM for System p service

To obtain the PM for System p, please see our How to obtain page. Once PM for System p service has been obtained, complete the remaining steps. See our requirements page for additional related information.

Install and configure Electronic Service Agent
Electronic Service Agent can be installed and configured at any time at no cost. However, it must be installed and configured before the PM for System p client code will install. Electronic Service Agent now supports a secure connection via the internet.

To obtain Electronic Service Agent, the latest code and User's Guide may be downloaded via anonymous FTP from:

  ftp.software.ibm.com/aix/service_agent_code - for AIX


Detailed instructions on the installation and configuration of Electronic Service Agent are provided in the:

  Electronic Service Agent for pSeries and RS/6000 User's Guide - for AIX (4.6MB)


Install PM for System p client code (Collection Agent)
After the Electronic Service Agent code has been installed on a client, the PM for System p client code may be installed. The PM for System p code cannot be installed if Electronic Service Agent is not present on a system—installation will fail.

As of January 1, 2008, all AIX partitions must now be using the most current PM for System p Collection Agent (6.0.6.0), available at: ftp.software.ibm.com/aix/products/pmaix

To obtain the latest PM for System p client code and user's guide, download via anonymous FTP from:

  ftp.software.ibm.com/aix/products/pmaix - for AIX


Direct downloads are:

  PM for System p client code (for AIX) - right click and select "Save Link As".
PM for System p User and Reference Guide
(4.9MB - Get Adobe® Reader®)


The client code may be downloaded and installed without being prompted for a password or entitlement verification, however no data will be processed unless the system you have installed is entitled and registered for service.

Verify that Electronic Service Agent is transmitting PM for System p performance data
For AIX:

 
  1. Type smit (in lower-case) to activate the System Agent interface.
    Select Problem Determination
    Select Service Agent User Interface
    Select Advanced Graphical or Advanced Text User Interface
  2. Log into UI
  3. Open the network folder
  4. Open the machine folder for the machine of interest
  5. Select Performance Management
  6. Fill in the parameters for Performance Management and select OK
  7. Select Manual Tools
  8. Select Performance Management
  9. Select machine of interest
  10. Click Send Performance Management to IBM
  11. Select CallLog
  12. Verify successful transmission of PM data



Complete "performance management registration"
Registration of a server or LPAR is a process that you complete once the PM data has been successfully transmitted to IBM and you have received the e–mail containing the registration key. The registration entails the following steps:

  1. Create or modify a Performance Management group.
  2. Register the entitled systems under your group.
  3. Set user access to view your reports.

Performance data for PM for System p cannot be viewed until registration is completed.

If you do not already have a Web Identity username and password you will have to create one in order to register your systems.


Problem handling

If you have a problem related to PM for System p or the PM Web site, please review the frequently asked questions (FAQ's)

If you are unable to find an answer to the problem in the FAQ's, please call the contact for your country, found in the contact list.