Electronic Service Agent (SA) Installation
Question: What does IBM do with the data I send?
IBM uses the hardware problem reporting data to help reduce problem analysis and improve systems availability. The PM for System p performance and capacity data is processed, and used to create the reports you see on the secure web site.
Question: I have been asked by my Business Partner to authorize him/her to see my data. What does this mean and how do I do it?
This authorization allows the respective Business Partner(s) you authorized to have access to your PM for System p reports stored in IBM's servers. The end user also can 'remove' a customer from authorization to access their reports. This can be done via the Business Partner data release form.
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