Remote Management Agent is an IBM Director extension that supports the following systems: IBM SurePOS 100, SurePOS 300, SurePOS 500, SurePOS 700, IBM Anyplace Kiosk, and IBM Self Checkout CHEC.
Remote Management Agent enables clients to perform remote configuration, software distribution, proactive remote monitoring, asset tracking and problem determination down to the device level – all while enabling enterprise integration to IBM management solutions and delivering data center class management to the store environment.
Remote Management Agent helps retailers to manage existing environments and quickly and easily implement new technologies. It helps to improve IT staff productivity and establishes a common control point for all your store devices.
RMA uses the Retail Extensions for IBM Director to take advantage of common IBM Director tasks and capabilities, such as its drag-and-drop user interface, scheduler, and powerful group, inventory, and event management, while defining new Retail specific tasks designed specifically for Retail. IBM Director and Remote Management Agent provides a fully integrated platform to help manage remote store environments from the enterprise to the edge of your business. Together the powerful set of tools can help you lower total cost of ownership and provide the flexibility in supporting your business and future goals.
Benefits of Remote Management Agent:
- Reduces costs
- Improves utilization of technology, staff, and resources through unique retail systems management features such as:
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- Remote configuration
- Software distribution
- Proactive remote monitoring
- Inventory management
- Peripheral management
- Problem determination and event management
- Enterprise integration to IBM management solutions
The Remote Management Agent website provides additional product details and download links.
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