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" My budget doesn't allow for a hardware upgrade until the end of our fiscal year, and we need the response times to improve ". We have been extremely successful in reducing hardware requirements by identifying resource intensive programs, and making recommendations which result in less resource demand by those programs. This is true for every customer we have worked with.
" I want to make sure our applications and DB are properly tuned so we can achieve an accurate capacity planning model for our 30% growth plan ". We not only give recommendations on how to properly tune your applications and DB, but we can also give you an accurate percentage of what the improvement is expected to be, down to the job level. This is extremely helpful for modeling before making the recommended changes and cost justification for potential applications changes.
" My web site hit count is dropping since our response time started to increase. What are the response time problems for my web application and how do I improve it?". A large percentage of our business is improving the response time of a web environment starting with the client and ending with the backend iSeries DB server. We are able to determine where the problem is and then make the necessary recommendations for performance. This also includes any potential communication bottleneck that may exist.
" We have just installed an ERP package that requires SQL/DB tuning skills. Can you help tune our current environment and give the skills transfer necessary for the DB administrator to properly tune the DB in the future?". We give skills transfer that range anywhere from a short one-on-one review while tuning your current environment, for those who only need a refresher, to giving a full week formal class for the newly appointed DB administrator.
" My team will be going to the benchmark center and we need someone to ensure the applications and DB is properly tuned, the capacity plan variables are accurately obtained, and the necessary project management help is there to ensure all the necessary workloads are tested with our time constraints ". We are regularly called upon to help in the Rochester and Montpellier France benchmark centers for any combination of these concerns.
" How can we make our night time batch process shorter?". We have worked every type of performance problem from interactive response time to batch throughput times. The batch run time requests has prompted us to develop a number of internal tools that give us the necessary information to reduce the processing time. These tools are provided for on-site engagements by request.
Our services include a formal report describing all problems that were found with detailed recommendations on how to improve them. On-site meetings and/or conference calls are also common to make sure you know exactly what needs to be done to implement the changes required. Many of our customers have had their problems identified and solved within 40 hours of service or less, depending on the complexity and scoop of the problems.
We are here to make sure your getting the best performance your AS/400 or iSeries system is capable of achieving, so you won't half to worry about upgrading until it is absolutely necessary. We are here to make sure that when you do need to upgrade you have all the correct upgrade options available to you. We have been here since the beginning of the AS/400 and we are trained by the developers that write the code.
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