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RCSC

Rochester Customer Solution Center

  
Overview Mission Benefits Services Engagement

Our mission is to be the provider of customized system solutions and/or the integrator for iSeries and pSeries product, as well as xSeries, PC and other IBM/OEM equipment. This will allow the end customer to have a complete and operational system that is easy-to-install and ready-to-use.

Our highly skilled work force and facility is set up for receiving product, accurate inventory control, customized hardware configuration/software loading, order creation, staging and shipment to the end Customer...all with the highest of quality and at a competitive price, ensuring a continued high level of Customer satisfaction.

A list of some of the services we provide, but not limited to...

- hardware integration and customization
- software load and configuration
- staging of product
- unit/system testing
- “hot spares”
- warranty entitlement
- refurbishing
- asset management
- direct ties into iSeries and pSeries manufacturing and engineering support
- project administration


 
RCSC Video

This Video File provides an overview of our service offerings.

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Media Player

56K (Modem)

T1/LAN (High Speed)

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