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RCSC

Rochester Customer Solution Center

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Benefits

Investment Protection

IBM's skills and resources are utilized for providing worldwide distribution and installation services. The high level of quality performance will allow you to implement major solutions and minimize risks to your enterprise. You will receive a fully configured system from our factory-based center that is ready-to-use, requiring minimal training or I/S staff involvement.

User Productivity

Increases user productivity by providing a fully configured and tested, easily installed, ready-to-use system. The on-site requirements for equipment set-up and installation are significantly reduced, minimizing disruption to your operation.

Growth Enablement

These services support application growth while removing inhibitors, such as availability of skills, management and coordination time, space constraints or multiple configurations. It also provides fast response to your business requirements and allows immediate use of LANS and/or low-end or mid-range systems to meet your business needs.

System Management

Provides automated inventory control which enables you to manage the distribution needs of your business when implementing the I/S strategy.

Business Solutions

Supports your business objectives through enhanced productivity and integration of customer specific software and hardware requirements.

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Service offerings available through the RCSC

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