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IBM i Customer Satisfaction Team

We're here to help

Frustrated with an IBM process or product? Don't know who to turn to? We're here to help. If normal IBM processes aren't working to your satisfaction or you need a quick response to a question and don't know who to turn to, we can help.

The IBM i Customer Satisfaction team in Rochester is ready to help with any and all IBM i-related problems. We'll help get you an answer or get you to the people who can help with your problem. Just use the form below or send a note to 'rchcsat@us.ibm.com'. We want to help.

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Please note, this is not a technical support group and is not intended to replace existing technical support contacts or processes. If you are experiencing a technical issue, please work within the normal IBM support process first.

We're here to help

Easy ways to get the answers you need.

or call us at
1-866-883-8901
Priority code:
101AR13W