Performance Management for System i

The PM Agent will no longer try to transmit data via the Q1PCM1 job over the Q1PLIN synchronous line. Data will be collected and picked up by Management Central at the time you have scheduled. Electronic Service Agent will transmit the data back to IBM at the time you have scheduled. (see How can I verify data is being picked up by Management Central and transmitted by Eletronic Service Agent? ). The PM Agent will not be activated by choosing to collect PM for System i inventory. For activation instructions, go to install/activation instructions.

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Verify you have chosen to collect PM for System i inventory:
From the Operations Navigator window:

• Expand the AS/400 System Groups container in the left pane, and right click on your system group.
• Select Inventory -> Collect...
• Select all inventory you would like to collect and send to IBM. Verify you have chosen PM for System i PERFORMANCE DATA
• Verify you have selected the "SEND ELECTRONIC SERVICE AGENT INVENTORY TO IBM" action to run.
• Click Schedule to verify when you have scheduled it to run.
  Note: The recommended frequency is daily. At the scheduled time, the data for the selected system group will be collected. As soon as it is done collecting, it will then send the data to IBM.
• The task will be listed in the Scheduled Tasks container.

To verify Management Central has picked up the data:
This step should be done only after the scheduled task has run. If the scheduled task has not run, there will be no data to see.
From the Operations Navigator window:

• Click on Task Activity under Management Central (left pane).
• You will see all the tasks that have previously run or are currently running in the right pane.
• Locate the inventory collection task that is running or has run.
• Right click on that task and select Status.
• Status window shows the overall status of the inventory collection and the status on each endpoint system in your system group.
• Status window shows ONLY status on the collection, not on the "SEND ELECTRONIC SERVICE AGENT INVENTORY TO IBM" action.

To verify the Electronic Service Agent send was successful at V5R1 and after, view the Electronic Service Agent history:

• In System i Navigator, expand Management Central.
• Expand Extreme Support.
• Select Agents.
• Right-click Electronic Service Agent, select History.

To verify the Electronic Service Agent send was successful at V4R5:

• Go to the Electronic Service Agent Main Menu (5250 emulator session). Type in "Go Service" on a command line.
• From the Service Director Activation Menu or the Service Director Main Menu, type the option number for the Electronic Service Agent Main Menu and press enter.
• Select option 2, Display Service Data Collectors.
• Enter the system name and press enter to view the list of Service Collectors.
• Verify that PM for System i data was sent.

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You may continue to transmit your PM for System i data over your synchronous Q1PLIN as you have done in the past. One of the benefits of using the Universal Connection setup is that there is only one setup you need to do. Once you setup your Universal Connection, you simply choose PM for System i as an inventory that you want collected. This is through Management Central, so you can select to collect this inventory for any or all systems that you have.

For additional information on Management Central, refer to i5 Systems Management website.

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Verify you have followed the cover letter instructions and have set WRKSYSVAL QCNTRYID to your country. Type GO PM400 and choose the Work with Contact Information menu option - verify the name and address of who the reports should be sent to is correct.

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If your system has more data than can be sent in a single Electronic Service Agent transmission, the latest data may not be displayed, even if the system has been transmitting data regularly.

If your system is at V5R3, please install PTF's SI15526, SI15337 and SI15844 to correct this issue.
If your system is at V5R2 or V5R1, please visit the PM for System i information APAR for details.

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Telephone number problems

• DSPDTAARA <>
  • Data Area.....Q1PGTELE
  • LIBRARY.......QMPGLIB <>.
• Offset 0 (zero) is the dialling string that will be used. (The other numbers will not be used.)
• If you use your ECS line to order PTFs, you can compare the format in offset 0 (zero) to the format used for the ECS line, CALL QESPHONE <>, note the string being used and compare to the value found in step 2.
  ** The telephone numbers will be different but the prefix should be the same (i.e. SST9:1800..., SST:1800...etc...)
• If telephone number needs to be changed:
  CHGDTAARA <>
  Data Area........Q1PGTELE
  Library..........QMPGLIB
  Substring starting position.....*ALL
  New value........'SST:18005475497' <>
  
• ****NOTE: The new value should be your dialling prefix, followed by 18005475497 for U.S.A and Canada.

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Transmission problems.

Possible line contention

If lines using the same resource as Q1PLIN are left in the connect pending status, then the PM Agent will not be able to call out.

1. WRKLIND Q1PLIN , option 5 - note the resource name.
2. WRKHDWRSC *CMN .
3. Note other lines using this resource.
   (If at OS/400 R320 or higher take option 5 across from the resource to view other lines.)
4. Determine the corresponding controller and device descriptions for these lines. (E.g. QESLINE, QESCTL, QESPAP.)
5. PMLINMON Setup
   1. QMPGLIB/PMLINMON .
   2. Read the warning notice and to proceed.
   3. Do you want the PM Agent automatic line control active? YES
   4. Input up to 12 different line, controller, and device descriptions to be varied off it in CNTPND status.
   5. Upon pressing you will see a verification screen. If correct press .
6. The PM Agent Setup
   1. GO QMPGLIB/PM400.
   2. Select option 5 (Work with Automatically Scheduled Jobs).
   3. Take option 2 next to the Q1PCM1 job.
   4. Enter the program to run before: QMPGLIB/PMOFF.
   5. Enter the program to run after: QMPGLIB/PMON.
   6. twice to verify changes.

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IBM Performance Management for System i
Data transmission attempted during factory maintenance.

1. If at all possible set up the PM Agent to transmit anytime between Noon Sunday and 11:30PM Friday CST (Central Time).
2. Absolute blockout times are Saturday 12:00AM(midnight) to 4:00AM CST (Central Time) and 6:00PM Saturday to Noon on Sunday CST (Central Time).
3. To check or change when your system is scheduled to transmit, type GO QMPGLIB/PM400 , and then choose option 5, the next run date and time on the Q1PCM1 job is when your system transmits. Take option 2 to change if necessary.

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The IBM 7852-400 can be attached to the second port of the 9771 adapter on the Model 250, 270 and 8xx systems and provides an option for earlier participation for both the new system installations (if you choose to order the modem and cable) or migrations to new hardware (if you have an existing cable and modem). The cable must be xxx or PCI. Once the cable and modem are attached to the 9771 RVX port, you must manually configure for specific functions.

The ECS functions will work with the RVX port (the second port) on the 9771 adapter card. However, automatic configuration does not detect this connection. Therefore, the ECS configuration must be manually modified.

1. Use the WRKHDWRSC (Work with Hardware Resources) command to determine the correct resource name for the V.24 Port on the Communications Adapter
   WRKHDWRSC *CMN
   Locate the V.24 Port for the resource of Type 2771 (Port 1 of the Communication Adapter)
2. Use the CHGLINSDLC (Change SDLC Line Description) command to update the QESLINE line description with the communication resource determined in step 1 (CMN02 is used in this example):
   CHGLINSDLC LIND(QESLINE) RSRCNAME(CMN02)

1. Use the DSPLIND (Display Line Description) command to determine the resource name that is being used for the ECS line:
   DSPLIND QESLINE
   In this example, the resource name is CMN02
2. Change the PM Agent Line Description to match the ECS resource name:
   CHGLINSDLC LIND(Q1PLIN) RSRCNAME(CMN02)

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