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IBM System i IP Telephony and Unified Communications

Reduce costs, boost productivity and increase your competitive advantage

  
The Fashion Institute of Design and Merchandising stays ahead of trends with System i IP Telephony. Learn more (PDF, 132 KB)
 
  Overview
  Features & Benefits
  System i IP Telephony Express
  Why System i for IP Telephony
  About IP Telephony
  About 3Com IP Telephony Solution
  About Nortel IP Telephony Solution

Realize the benefits of System i IP Telephony

In the past, companies had to build a complex infrastructure with many servers in order to realize the benefits of IP telephony. But, with System i IP Telephony, there is a better way.

Features & benefits

Features Benefits
Entire IP telephony suite with collaboration/business application integration on a single system
  • Reduces the space, networking, power, and cooling required by typical multi-server solutions.
  • Enables skilled IT resources to focus on business initiatives and transformation rather than technology deployment and maintenance.
  • Centralizes and simplifies administration and maintenance of telephony and IT infrastructure.
Highly Scalable
  • Solution can easily grow with your company and your needs.
  • A single System i system can support over 1,000 telephony users.
Highly Survivable
  • A highly survivable IP telephony solution when combined with multiple System i servers.
  • IP telephony you and your business can depend on.
Multi-site connectivity via the data network
  • Eliminates intra-site long distance charges and simplifies administration of your telecommunications infrastructure.
  • Automates routine administrative tasks, such as “moves, adds and changes,” which you pay for today, saving money and time.
Advanced calling features
  • Features like find-me-follow-me, hunt groups and intelligent forwarding promote employee productivity—inside the office and remotely—and increase the ability to respond to customers quickly.
  • Standard 6-party conferencing allows you to bring everyone together without a conference bridge.
Integration tools for business applications
  • Software Development Kit makes it easier to integrate System i IP Telephony with business applications without needing detailed knowledge of the telephony infrastructure.
  • Integration streamlines business processes and improves responsiveness to customers by integrating voice and data applications, including capabilities such as live phone links and screen pops.
Integration with Lotus Sametime 7.5
  • Simplifies the way employees, partners and even customers can connect—in the office or around the world.
  • Improves productivity, efficiency and responsiveness with features such as click-to-dial, click-to-conference and telephony presence.
Unified Inbox
  • Manage your e-mail, fax, and voicemail messages more efficiently, with flexible access to messages in the office or on the road via cell phone, laptop, or portable device.
  • Supports Lotus Notes and most other popular mail programs such as Microsoft’s Exchange.
Directory Integration for Lotus Domino
  • Reduce administration requirements by setting up users once in the Lotus Domino directory and synchronizing with the telephony system.
  • Updates to the Domino directory automatically update the telephony databases.
Open Architecture and Support for Industry standards
  • Reduces the cost of voice/data integration and eliminates the risk of vendor lock-in.
  • You decide what hardware/software is best for your business.
Leverages current investments
  • Allows you to extend your System i hardware, administrative and operational investments to your telephony infrastructure.
  • Promotes the value proposition for System i of server consolidation.
WebSphere Portal Integration
  • Enhance your business processes by integrating click-to-dial features into your applications.
  • Improve productivity by connecting to the resources you need when you need them.
Web Conferencing Integration
  • Preschedule conference calls using Sametime contact list.
  • Conference attendees simply accept meeting notices and are added to the conference.

For more information

Contact your IBM representative or IBM Business Partner or:

Request more information about IBM System i IP Telephony



 
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System i IP Telephony
in the news

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IBM, 3Com deliver first "all-in-one" solution for both IP telephony and business applications

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Additional resources

Selling System i IP Telephony

System i Sizing Guide for 3Com Telephony Suite

The Fashion Institute of Design and Merchandising stays ahead of trends with System i IP Telephony (132 KB)

Typex cuts calling costs and gains greater flexibility with System i IP Telephony (86 KB)

View more