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IBM System i IP Telephony and Unified Communications

Reduce costs, boost productivity and increase your competitive advantage

Nortel and System i can help you simplify a tangled communications infrastructure.

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Nortel Software Communications System 500 Unified Communication Solution for the IBM System i platform

Unified communications designed for growing businesses

Highlights

Combines Nortel's leading experience in multimedia communications with the reliability of the IBM® System i™ platform
Designed to integrate with existing or evolving business applications and infrastructure
Offers a rich feature set designed for organizations with fewer than 1000 employees
Delivers faster time to value and easier deployment (compared to non-unified platforms)
Minimizes risks associated with adopting new business technologies
Enables collaboration to help erase divisions within the business
Facilitates collaboration in multiple ways, with a single, familiar user experience
Integrates with Microsoft® Exchange and Outlook®, IBM Lotus® Sametime® and Lotus Notes®

As your business faces increasing pricing pressure and competition, you need to support a mobile workforce and drive tighter relationships within and outside your business. In addition, you need to provide these capabilities in an efficient, productive and cost-conscious way. The Nortel Software Communications System (SCS) 500-IBM System i Unified Communications solution is designed to provide businesses like yours with a simple, powerful solution for the consolidation of communication capabilities, multimedia collaboration and other core business applications. And it's designed to offer this on a single, robust and highly scalable System i platform.

Simplifying a tangled communications infrastructure

As businesses grow, they frequently develop collaboration capabilities piecemeal, often starting with voice communications, and then adding advanced capabilities such as conferencing and mobility later. Over time as demand grows, e-mail, instant messaging and Web conferencing capabilities are added—typically as separate systems. So, your system administrators often contend with multiple communications systems, each with separate licensing, service level agreements, and system management requirements.

And your users are forced to remember multiple passwords and juggle different devices to handle phone, fax, e-mail, instant messaging and mobile communication capabilities. As a result, your communications infrastructure may be inefficient; as a result responsiveness to organizational and customer needs suffer.

The Nortel/System i Unified Communications solution delivers a complete multimedia communication suite running on System i. The result of this powerful synergy is an easy, single-source solution for advanced communications across your business.

Simple to deploy and easy to manage, the Nortel/System i Unified Communications solution allows you to take advantage of enterprise-grade IP Telephony, offering rich functionality while being easy to use and manage. Administrators new to the performance and broad capability of the IBM System i platform can deploy the Nortel/System i Unified Communications solution as a comprehensive hardware and software "drop in" solution for fast access to the unified communications and advanced collaboration. Using the flexibility of the System i platform, you can get the most out of your investment by adding additional business applications to run on the same server as their Unified Communications solution. This can help reduce system management complexity and cost. Businesses who have available capacity on an existing IBM System i system may simply add the Unified Communications software as an application to their existing system, achieving the full benefit of a unified solution.

Built on open standards, including familiar Ethernet, e-mail and audio standards—but also the telephony standard Session Initiation Protocol or SIP—the Nortel/IBM System i Unified Communications solution is also easily extensible. Open standards mean that the solution can be easily integrated with other business applications to provide your employees, partners and staff even more flexibility and functionality. And as you need to expand the system, you have a wide range of options available.

Simple to use

The Nortel/System i Unified Communications solution provides users with a rock-solid platform and the flexibility to select the method of collaboration best suited for the task at hand. Whether integrating with Microsoft Exchange and Outlook or Lotus Domino® and Notes, your users can take advantage of a unified messaging infrastructure that allows them to listen to voice mail, as well as initiate click-to-call or click-to-conference to immediately connect with their contacts or co-workers.

For Lotus Sametime users, the Nortel/System i Unified Communications Solution integrates with IBM Lotus Sametime to provide a single interface for collaboration capabilities including instant messaging, Web conferencing, mobile device support, and voice and video chat. Users can also review their contact list to determine who is on online, whether they wish to be contacted through instant messaging or phone, and initiate click-to-call or click-to-conference to immediately connect with contacts.

For those customers who do not require integration with the collaboration applications or require a broader set of features, there are also standalone softphones that allow computers to become a full featured phone.

The end result is that users can feel comfortable engaging in a full suite of collaboration regardless of location or device used.

Why System i?

The IBM System i platform is an ideal platform for integrated business solutions. Hundreds of thousands of companies around the world trust the System i platform, IBM's leading integrated business system, to run their mission-critical enterprise, e-mail and messaging applications. They appreciate the design of the System i platform which has long allowed organizations to run business solutions side-by-side on a single system.

The System i platform embraces open standards; you have broader choices and a greater capability to use the systems you already have, instead of buying a new server for every application. In addition to supporting applications running on IBM i5/OS®, the System i platform can also run Linux®, IBM AIX 5L™, Java™, IBM WebSphere® and IBM Lotus Domino environments—all at the same time and all on one highly reliable system. And the built in security features of the System i platform can help businesses meet regulatory requirements and safeguard critical data across application environments.

With the System i platform, everything you need to run your business applications is integrated into a single system. With the addition of Nortel SCS 500 for the System i platform, you can also integrate your Unified Communication applications on a single system, too. When companies run their e-mail, messaging, IP Telephony and business applications on a single System i platform—the promise of unified communications can be delivered in full.

Backed by leaders in networking and information technology

The Nortel and IBM strategic alliance combines best-in-class, global networking and IT integration to help enterprises leverage emerging convergence technologies as strategic assets. With global reach, scale and expertise, Nortel and IBM can help you address your networking complexities and requirements with customer-centric solutions that transform enterprise communications into flexible, powerful communication systems.

The bottom line

The Nortel/System i Unified Communications solution is a fast, cost effective means of enabling next-generation communications without the pain of piecemeal integration. This unified communications solution makes it easy to bring employees, partners and customer closer together, accelerating and improving decision making across the business.


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The Nortel Software Communication System 500 Unified Communications solution for IBM Power Systems.

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