About the 3Com IP Telephony Solution
The 3Com IP Telephony solution is a comprehensive, exceptionally flexible, reliable, and manageable communications system that can increase business productivity, improve customer relationships, and reduce costs. The solution includes three major components: IP telephony applications suite, media gateways and SIP-based IP phones. Together they provide the components for secure, high-performance voice communications, while simplifying multi-site deployment and workforce flexibility.
3Com IP Telephony has the processing capacity to support organizations of any size with the reliability and functionality of large carrier-class systems because the call control engine that drives the solution was developed originally to address the needs of carrier deployments. And, because the solution architecture offers an incremental upgrade path, companies can add sites when ready by interconnecting them via IP. In addition, new users are added easily by administrators and IP phones are made operational by simply plugging them into a network port.
3Com IP Telephony enables companies to implement a next-generation, multimedia IP communications system that uses the Internet Engineering Task Force (IETF) Session Initiation Protocol (SIP) standard. It supports a rich set of productivity-enhancing applications while providing the phone features of a traditional phone system. The IP Telephony module, which is a component of the 3Com Convergence Applications Suite, also lets organizations migrate to an open, IP-based communications system in increments that best fit business objectives. The module supports centralized administration, configuration, and management that can lower installation and operating costs and optimize IT staff as the system is implemented throughout an organization. To ensure business continuity, the module offers a distributed, replicated architecture to ensure fully functional telephony at any site even during a WAN failure.
Economically expand services to multiple sites
3Com IP Telephony offers a distributed multi-site architecture that allows it to meet the needs of organizations of all sizes. Businesses will be able to deploy the solution on larger, centralized System i platforms for campus sites or on distributed smaller System i platforms located in the branches of a multi-site organization.
Ensure business continuity
When a high-availability option for System i IP telephony is deployed, regardless of where users are located, their profiles are replicated to a secondary system for maximum resilience. In the unlikely event of a local system failure, service automatically continues from the backup system, which may be installed at the same site or at a separate location. In addition, a distributed architecture ensures that remote sites do not lose telephony services even if the WAN fails and the sites become isolated.
Extend investments with standards-based solutions
The 3Com Convergence Applications Suite can deliver messaging, conferencing, presence, and contact center capabilities throughout the entire organization. Since these applications are based on the SIP industry standard they are compatible with SIP-based software and equipment available from a range of vendors—allowing companies to choose the right technologies for their business. As part of the 3Com Voice Solutions Partner Program, 3Com regularly conducts third-party interoperability tests and performs rigorous testing of selected devices and applications.
Centralize management to lower costs
All the communications servers running the 3Com IP telephony modules can be managed centrally to lower expenses and staffing requirements. Even though multiple servers may be deployed throughout an organization’s network, local support can be minimized and system changes and updates can be done from a single location.
Migrate to IP Communications with ease
System i IP Telephony can be deployed as an overlay to traditional Private Branch Exchanges (PBXs) by using 3Com gateways for interconnections. This allows the enterprise to integrate advanced SIP-based applications while maintaining an existing telephony infrastructure. Sites and extensions can then be migrated to IP telephony as the existing PBXs become obsolete or the organization expands to new facilities. In addition to digital gateways, 3Com offers analog gateways to support legacy devices such as fax machines, analog phones, modems, and intercoms.
Built on Express
3Com IP Telephony is an approved Built on IBM Express Advantage solution. This distinction signifies that the solution is designed to meet the needs of medium-sized businesses and, specifically:
- is built using hardware, software and/or services from IBM's Express Advantage portfolio of offerings that have met strict criteria to ensure relevance to medium businesses;
- includes an application or high-value services from an IBM Business Partner; and
- has been implemented successfully in a medium-sized customer environment.
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