Class description
A solid understanding of the Lotus family of products and solutions is a great way to put yourself on the path to sales success. This IBM Top Gun Virtual Learning class provides a look at the full range of IBM Social Business and Collaboration offerings from a non-technical sales standpoint. We will focus on what the products deliver and where they fit in the marketplace. An overview of the product strategy kicks off the class, building a framework for the product sessions to follow. Product features are explained and the types of customers to target are identified. This class can serve as a prerequisite for attending a face to face IBM Collaboration Solutions Top Gun Class.
Topics include:
- Surveying the Overall ICS Product Strategy from a sales perspective
- Building a basic understanding of the ICS Product Family & offerings:
- Exceptional Work Experience concepts; Exceptional Web Experience concepts
- Notes/Domino; Social Software; Unified Communications
- Project Liberate; Services & Support
- Identifying Target Customer Types
- Previewing Competitive Insights
Duration
The class is held on 3 consecutive days for 4 hours each day.
Audience
Any seller who needs to understand the Lotus portfolio, including Sales, Services, Business Partners, and non-software sellers who wish to enhance their sales by including Lotus Software.
Objectives
This class builds foundational skills and knowledge for enabling students to:
- Gain a basic understanding of the Lotus strategy.
- Understand the Lotus product offerings and their functions.
- Identify the target audience for Lotus products and solutions.
- Recognize potential opportunities for Lotus solutions early in the sales cycle.
Agenda
| Day | Topic |
|---|---|
| Day 1 |
Class Welcome & Introduction IBM Collaboration strategy Exceptional Work Experience: Lotus Notes/Domino product family & solutions Lotus Services & Support overview |
| Day 2 |
Exceptional Web Experience (Portal): Exceptional Web Experience Portfolio Overview Exceptional Web Experience Roadmap Customer examples Key contacts |
| Day 3 |
Social Collaboration Platform: Unified Communications Social Software: Quickr / Connections concepts LotusLive overview Project Liberate: your competitive weapon Wrap up and Final Exam |
Location
The class location is your office -- no travel involved. The IBM TGVL: IBM Collaboration Solutions Basics (Lotus Software) class is three, half-day sessions of live virtual classroom on the internet.
Fee
This class has no enrollment fee.
Schedule/enrollments
Scheduled classes:
- Feb 21-23, 2012: On the Web
