IBM Collaboration Solutions Top Gun



Class description

Organizations all over the world are increasing revenue, reducing service costs, improving employee retention and realizing many other benefits by becoming a Social Business. This transformation is being driven by Social Business and Smarter Workforce solutions from IBM.

This intensive 4.5 day solution selling training will teach you how to communicate the business value and sell Social Business and Smarter Workforce solutions through classroom lecture and experiential learning activities. You will get a deep understanding of the portfolio capabilities, and learn techniques for engaging with Line-of-Business leaders as well as IT leaders in client organizations.



This is a 4.5 day class.



All ICS sellers and Business Partners with basic knowledge of Social Business and Smarter Workforce solutions.  Any role selling or recommending Social Business and Smarter Workforce solutions including ICS Technical Sales, Business Partner-facing Reps, GB reps, Inside Sales or Services sales as well as cross-brand roles such as SWCLs and SWITAs.



Upon completion of this class, you will be able to:




Agenda and Topics (subject to change)

Day Topic
Day 1

IBM Social Mail

IBM SmartCloud for Social Business

Day 2

IBM Social Communications

Smarter Workforce (Kenexa Solutions)

Day 3

IBM Platform for Social Business

Social Business Patterns

Day 4

Exceptional Digital Experience



This class is by nomination only. Please check back frequently as additional classes are added to this list.


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