RE4841C - Introducing the IBM SurePOS 500 Series models 544 and 564

This course introduces you to the IBM SurePOS 500 Series models 544, E44, and 564. It provides information on features and functions, along with the hardware and software specifications. In addition, this course covers the procedures for replacing or installing system components and maintaining and troubleshooting the system unit. Resources for technical support are also covered.

This downloadable course is for customer technical personnel and support staff who will be responsible for supporting, upgrading, maintaining, and troubleshooting the IBM SurePOS 500 Series models 544, E44, and 564.

• About this course
• Overview
• Understanding
• Upgrading and replacing
• Troubleshooting and diagnostics
• Maintaining
• Supporting
• Final assessment

After completing this course, you will be able to:

• Describe the IBM SurePOS 500 Series models 544, E44, and 564 standard and optional features
• List the hardware and software requirements for the new models added to IBM SurePOS 500 Series
• Describe the procedures for maintaining, supporting, and upgrading the new SurePOS 500 Series models
• Explain where to get additional information and technical support for the new models
• Describe the problem determination techniques for the new models added to the SurePOS 500 Series

There are no required prerequisites for this course. However, familiarity with the following subjects will be helpful:

• Previous IBM SurePOS 500 Series models
• How POS systems are used in the retail segments you support

Enroll in this offering.

After submitting the enrollment form, you will receive confirmation via email. Enrollment requests are processed manually, and confirmations and course access instructions are normally sent within 24 hours. However, in certain circumstances it may take up to 48 hours before your confirmation email is sent.