IBM Spectrum Protect Family Support Reference Guide
Document Author: Additional Author(s):
David Childress, Mark Jamieson
IBM Spectrum Protect
Abstract: This guide is intended primarily for IBM Spectrum Protect clients, but also any IBMers who need to work with Spectrum Protect Support. The purpose of this reference guide is to help you:
- Get the most value out of Spectrum Protect Support.
- Understand how to engage Spectrum Protect Support and what to expect from IBM.
- Know whom to contact, and how, if there is a problem with Spectrum Protect Support.
- Learn about additional Support levels and Services options.