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IBM Elastic Storage Server (ESS) Support Reference Guide



Document Author:
Additional Author(s):

Jeremy Smith
Gregory K Scott


Document ID:

PRS5387


Doc. Organization:

Storage


Document Revised:

03/16/2018


Product(s) covered:

Elastic Storage Server







Abstract: This guide is intended primarily for IBM ESS clients, but also any IBMers who need to work with ESS Support. The purpose of this reference guide is to help you:
- Get the most value out of ESS Support.
- Understand how to engage ESS Support and what to expect from IBM.
- Know whom to contact, and how, if there is a problem with ESS Support.
- Learn about additional Support levels and Services options.

Elastic Storage Server Support Guide.pptxElastic Storage Server Support Guide.pptx



Classification:

Solutions

Category:

Hardware/Software Maintenance

Solution(s):

Business Integration



Platform(s):

Cross-Platform; IBM Power Systems; IBM System Storage



O/S:

Linux

Keywords:

Elastic Storage Server, ESS


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