The 65% Rule Revisited (Demystifying Response Time Series)
Jorge L Navarro Cueva
Abstract: This article deals with the 65% load limit warning that everyone in the sizing business is (or should be) aware with: don't go beyond 65% of the service center capacity! But in the virtual world a service center capacity is no longer a fixed value, so what happens then? How should this 65% rule be reinterpreted?