Customer Support Plan for IBM Software - U.S. and Canada
Document Author: Additional Author(s):
Melissa May
Gary Liss, Cindy Thomas
Document ID:
PRS1310
Doc. Organization:
Technical Sales Support - North America
Document Revised:
10/05/2009
Product(s) covered:
All Products
Abstract: : IBM offers so much in support and services that customers can get confused -- until you take them through a Customer Support Plan (CSP). The CSPs feature brief overviews of major IBM support elements in a convenient reference document, customized with support team contact information.
