Customer Support Plan for IBM Multiplatform - U.S. and Canada
Document Author: Additional Author(s):
Melissa May
Gary Liss, Cindy Thomas
Document ID:
PRS1307
Doc. Organization:
Technical Sales Support - North America
Document Revised:
10/06/2009
Product(s) covered:
All Products
Abstract: IBM offers so much in support and services that customers can get confused -- until you take them through a Customer Support Plan (CSP). The CSPs feature brief overviews of major IBM support elements in a convenient reference document, customized with support team contact information.
Classification:
Services
Category:
Newsletter
Platform(s):
Cross-Platform
:
Keywords:
csp, customer, support, plan, customer support plan, customer sat, satisfaction
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