Document ID | Document Title | Last Update | Doc Author or Owner |
| PRS1307 | Customer Support Plan for IBM Multiplatform - U.S. and Canada | 09/16/2012 | Cindy Thomas |
| PRS1310 | Customer Support Plan for IBM Software - U.S. and Canada | 09/16/2012 | Cindy Thomas |
| PRS1804 | Customer Support Plan for Infosphere Balanced Warehouse for AIX | 05/31/2011 | Cindy Thomas |
| PRS2110 | Customer Support Plan for Infosphere Balanced Warehouse for Linux | 05/31/2011 | Cindy Thomas |
| PRS242 | Customer Support Plan for IBM System Storage - U.S. and Canada | 09/16/2012 | Cindy Thomas |
| PRS245 | Customer Support Plan for IBM System x - U.S. and Canada | 09/16/2012 | Cindy Thomas |
| PRS246 | Customer Support Plan for IBM Mainframe and System z - U.S. and Canada | 09/16/2012 | Cindy Thomas |
| PRS3696 | QuickGuide: IBM Technical Support for IBM CloudBurst | 11/30/2010 | Cindy Thomas |
| PRS3817 | Customer Support Plan for IBM Smart Analytics System 7600 | 05/31/2011 | Cindy Thomas |
| PRS3968 | Customer Support Plan for SAP BW Accelerator Cluster 1350 | 10/03/2010 | Cindy Thomas |
| PRS4004 | Customer Support Plan for IBM Smart Analytics System 5600 | 05/31/2011 | Cindy Thomas |
| PRS4210 | Customer Support Plan for IBM Smart Analytics System 7700 | 05/31/2011 | Cindy Thomas |
| PRS4211 | Customer Support Plan for IBM Smart Analytics System 2050 | 05/31/2011 | Cindy Thomas |
| PRS423 | A List of Customer Support Plans | 03/20/2013 | Cindy Thomas |
| PRS4230 | Customer Support Plan for IBM Smart Analytics System 1050 | 05/31/2011 | Cindy Thomas |
| PRS4355 | Customer Support Plan for IBM Power Systems - U.S. and Canada | 09/16/2012 | Cindy Thomas |
| PRS467 | Customer Support Plan (CSP) "Lite" - U.S. and Canada | 09/16/2012 | Cindy Thomas |
| PRS4766 | Customer Support Plan for IBM Smart Analytics System 5710 | 10/03/2011 | Cindy Thomas |
| PRS4937 | QuickGuide: IBM Technical Support for IBM System Storage N series | 05/16/2012 | Cindy Thomas |
| PRS4980 | Customer Support Plan for PureApplication System W1500 | 03/04/2013 | Cindy Thomas |
| PRS5039 | Customer Support Plan for PureData System for Operational Analytics | 10/17/2012 | Cindy Thomas |
| PRS5040 | Customer Support Plan for PureData System for Transactions | 10/12/2012 | Cindy Thomas |
| PRS5065 | Customer Support Plan for IBM InfoSphere Guardium Appliances | 11/16/2012 | Cindy Thomas |
| PRS5107 | Customer Support Plan for IBM PureSystems PureFlex Express - U.S. | 03/15/2013 | Cindy Thomas |
| PRS5108 | Customer Support Plan for IBM PureSystems PureFlex Express - Canada | 03/15/2013 | Cindy Thomas |
| PRS5109 | Customer Support Plan for IBM PureSystems Flex System - U.S. | 03/15/2013 | Cindy Thomas |
| PRS5110 | Customer Support Plan for IBM PureSystems Flex System - Canada | 03/15/2013 | Cindy Thomas |
| PRS5111 | Customer Support Plan for IBM PureSystems PureFlex Standard and PureFlex Enterprise - U.S. | 03/15/2013 | Cindy Thomas |
| PRS5112 | Customer Support Plan for IBM PureSystems PureFlex Standard and PureFlex Enterprise - Canada | 03/15/2013 | Cindy Thomas |
| PRS5113 | InfoSphere Balanced Warehouse for Linux CSP | 03/15/2013 | Cindy Thomas |