Customer Support Plan for IBM System p - U.S. and Canada
Document Author: Additional Author(s):
Melissa May
Gary Liss, Cindy Thomas
Document ID:
PRS243
Doc. Organization:
Technical Sales Support - North America
Document Revised:
10/05/2009
Product(s) covered:
Customer Support Plan; pSeries
Abstract: IBM offers so much in support and services that customers can get confused -- until you take them through a Customer Support Plan (CSP). The CSPs feature brief overviews of major IBM support elements in a convenient reference document, customized with support team contact information.
Classification:
Hardware; Software; Services
Category:
Planning and Design
Platform(s):
IBM System p Family
O/S:
AIX
Keywords:
csp, customer support, support, customer support plan, support plan
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