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SAP Customer Relationship Management 7.0 on IBM Z

Document Author:
Additional Author(s):

Paul DeLessio
Paul Lekkas, Seewah Chan

Document ID:


Doc. Organization:

IBM Systems

Document Revised:


Product(s) covered:

DB2 Connect; DB2 for z/OS and OS/390; IBM System z; IBM Z; Linux on zSeries; SAP; z14; zSeries; z/OS

Abstract: SAP Customer Relationship Management (CRM) is part of the SAP Business Suite that can run on IBM Z. This paper describes testing that was performed to simulate high load data exchange activity from an external system into SAP CRM on IBM Z. CRM activities include a wide spectrum of queries ranging from simple to complex data access for report generation and high load data exchange activity. This paper focused on the high load data exchange activity. Within the effort, there was a look at common platform independent settings and a couple of Linux on Z application server performance specific options.

The SAP on IBM Z Performance Team, that performed this study, is in Poughkeepsie NY. The team’s mission is to examine SAP performance on IBM Z systems. SAP SE and IBM Z have a long partnership that provides a robust portfolio and significant value to businesses. SAP using a Db2 for z/OS server with Linux on Z clients provide a highly available co-located solution with efficient total cost of IT ownership. For many enterprises, SAP business software on IBM Z plays a key role in critical areas, from business planning to customer relationship management.



Hardware; Software; Solutions




Customer Relationship Management (CRM); Enterprise Application Solutions (EAS/ERP)





S/W Pillar(s):

IBM System z Software


Linux on IBM Z; z/OS


SAP CRM, IBM Z, co-location, Linux on Z

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