EasyServ information center

This website gives IBM customers the ability to view the repair status of their EasyServ service request. Please provide the information below to retrieve the detailed status of your specific request and submit the form.

Product information

Please provide the machine type, machine serial number, and service request number to view the status of your service request.


Note: This reference number is the number provided to you at call placement.

Support information

If you require additional assistance, please call IBM Customer Care at 1-800-887-7435.