Cloud service terms

Terms for cloud service offerings and related documents

Passport Advantage terms of use

You can browse through all offerings below, but searching for a specific Terms of Use (TOU) agreement for IBM cloud service offerings available in the Passport Advantage environment (PA) will normally be faster.

Please note: Effective January 15, 2017, Service Descriptions (SDs) replaced Terms of Use documents (TOUs) to describe current terms related to cloud services offered under the IBM International Passport Advantage Agreement. The TOUs on this page are for customers to reference applicable terms for entitlements they acquired prior to January 15, 2017.

General terms (where applicable)


  • See Risk Analytics below.


See Omni-Channel Merchandising below.

Information Management

Omni-Channel Merchandising (formerly DemandTec)

SmartCloud for Social Business

See Connection Cloud above.