Reduce Costs

• Get increasing telecom, mobile and network spending under control by managing the end-to-end telecommunications lifecycle.
• Automate invoice processing, bill validation, cost allocation and auditing to eliminate invoice errors and realize savings negotiated in service contracts.
• Properly allocate costs to business groups and departments, and leverage enhanced budget and forecasting tools for close management of current expenses and accurate planning for future expenses.
• Decommission obsolete assets to avoid overcharges, optimize network price and performance, and identify the most cost effective rate plans for mobile users.
• Optimize staff productivity and costs by allowing them to focus on more strategic telecom projects.

Gain Visibility

• Gain a holistic view of the telecom lifecycle across business units, carriers and service types, including orders, contracts, invoices, budgets, policies and inventory.
• Leverage business intelligence, automated workflows and integration to other enterprise systems to capture a more comprehensive view of telecom expenses.
• Access summary dashboards and detailed reports for both aggregate and granular insight into telecom data and identify potential issues.
• Leverage broad international capabilities to gain a global view of the telecom environment and support global invoice formats, currencies and languages.

Optimize Networks

• Optimize communications network price and performance for reduced costs and improved service.
• Gain instant insight into network route cost information and quickly view potential risks associated with changes to make rapid network decisions and justify them to management.
• Easily provision network conversions and new assets to facilitate network transformation projects.

Manage Mobility

• Centrally manage, track and optimize mobile spend while ensuring corporate policies are enforced.
• Streamline the ongoing management of mobile usage, control mobile devices and accurately inventory them using the End-User Telecom Portal.
• Efficiently resolve mobile issues and accomplish tasks—including move, add, change and disconnect requests—with dedicated End-User Mobile Help Desk services.
• Accelerate resolution of issues, enforce corporate mobile policies, and ensure device, application and data security with Mobile Device Management (MDM) services.
• Manage individual-liable mobile devices (also known as “Bring Your Own Device” or “BYOD”) while maintaining the benefits of a centralized corporate mobile management program.

For more information about IBM Emptoris Rivermine Mobile Device and Expense Management solutions download the solution datasheet.