Automate requesting, deployment, monitoring and management of cloud computing services

IBM Tivoli® Service Automation Manager enables users to request, deploy, monitor and manage cloud computing services. It also provides traceable approvals and processes..

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Features and Benefits

Many IT organizations today are struggling to meet the day-to-day requirements and challenges the business places on it. Whether it’s the growing demand for quick and easy access to IT services, the need to be more responsive to change requests, providing better (and higher) availability of services, improving the turn-around time for problem resolution, or simply the cost per service, IT is finding it increasingly difficult to meet the requirements and expectations of the business.

IBM Tivoli Service Automation Manager can help both enterprise data centers and service providers improve the service they provide to the business and its users. It offers:

Product requirements

Specified operating environment:

Hardware requirements

The following are minimum required values for memory and disk space for IBM Tivoli Service Automation Manager V7.1. Administrative System

Linux® on System z® - Management Server

AIX® - Management Server

Linux on System x™ - Management Server

Software requirements

The following operating systems will be supported by IBM Tivoli Service Automation Manager V7.1. Administrative system

Management server

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information:

Packaging

IBM Tivoli Service Application Manager V7.1 is distributed with:

This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control:

IBM Tivoli Service Automation Manager uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Page last updated on March 03, 2009.

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