IBM Intelligent City Planning and Operations

Deliver better service to citizens

• Determine data relationships automatically and present them visually on a city map for faster decision making.
• Utilize flexible data integration capabilities that allow cities to draw on information from multiple systems for more thorough analysis.
• Enable city managers to gain accurate, holistic views that can improve resource deployment and citizen communications.
• Establish and automate standard operating procedures that promote consistent, fair and thorough operations. This enables cities to respond to incidents using consistent steps that provide equitable treatment and satisfactory resolution.
• Use analytic tools, reports and standard operating procedures to work across departments and facilitate a collaborative process to promote better planning and improve resolution of investigations.

Efficiently identify missed revenues

• Use automated standard operating procedures to track and manage suspected cases of improperly licensed businesses and business fraud.
• Resolve business licensing issues in a consistent manner.
• Collect earned revenue in a timelier manner.
• Take advantage of market-leading analytical tools to provide rapid forensic investigation of abnormal and unexpected behavior.
• Analyze quantities of data from unrelated sources and visualize data in a number of rich formats to support city investigations.

Attract new businesses and events that promote economic growth

• Aggregate permit applications across agencies to quickly identify and resolve conflicts and provide accurate responses to permit applicants.
• Improve event safety and success through actionable insights gained from integrated analysis of past and present permit applications, traffic assessments, crime patterns and other factors.
• Identify patterns of success that enable the city to continuously improve permit responsiveness while reducing internal costs.

Make quicker and more accurate decisions

• Aggregate and map information to identify geo-spatial patterns on a city map.
• Analyze patterns to identify key indicators such as improper business licensing or successful permit coordination. Save and re-use identified patterns for future searches.
• Display information on a city map to enable managers to coordinate responses based on geographic patterns.
• Set up dashboards that enable city managers to monitor performance of licensing agencies, permit processes and infrastructure planning timelines.
• Deliver executive dashboards with summary views of important city facts, including key performance indicators and historic trends, to support continual improvement.

Take advantage of flexible deployment options

• Deploy IBM Intelligent City Planning and Operations software in on premise data centers in cities with robust IT capabilities or strong “behind-the-firewall” implementation requirements.
• Take advantage of cloud technology and control costs. Implement Intelligent City Planning and Operations through a software-as-a-service (SaaS) contract on the IBM SmartCloud®.