As the volume of content continues to rise, organizations struggle to use it effectively. Seventy-three percent of CEOs are making significant investments in their organizations’ ability to draw meaningful customer insights from available data.1 What’s needed is a way to discover the content, recognize its value, then act on it for better business insight and outcomes. IBM offers enterprise content management (ECM) solutions that deliver content in context to fully harness its potential. These industry-specific solutions can capture, activate, share, analyze and govern unstructured data to lower costs and risk while improving efficiency.
Enterprise Content Management capabilities
Capture content. Automate document imaging. Leverage integrated, flexible content repositories for content solutions.
Activate content. Achieve a 360-degree case view with collaboration, content, process, analytics and business rules.
Socialize content. Share, collaborate and manage content in context, including office documents.
Analyze content. Derive new business insight rapidly by accessing, interpreting and analyzing unstructured content.
Govern content. Reduce run rate storage cost and risk. Operationalize, automate and instrument your defensible disposal program.
IBM Enterprise Content Management solutions provide you with the capability to capture, manage and share content using content-centric processes to add value to industry-specific outcomes.
Optimizes fraud investigation and public safety.
Unlocks patient data and gain new insights to create personalized care plans.
Solutions by industry
- Banking and Financial Markets
- Chemical and Petroleum
- Utilities and Energy
All solutions – Enterprise Content Management
Enterprise Content Management success stories
Iowa State University leverages enterprise content management to reduce paper output and cut costs.
PPL reduced record access times from 5 days to seconds employing IBM enterprise content management.
Security First Insurance uses Content Analytics to build bridge between social media and claim process.
St Vincent Health extends automation from patient records to vendor invoices with IBM FileNet software.
Successful companies are transforming their businesses by activating content and applying analytics to gain actionable insights. These solutions include capabilities in document imaging and capture, advanced case management; social content management, content analytics, and information lifecycle governance.
Provides a collaborative and mobile content experience.
Uncovers insights from unstructured data to shape business outcomes.
Provides full content lifecycle and extensive document management capabilities for digital content.
All products - Enterprise content management
- Collaboration Editions
- Content Integrator
- Content Manager - Overview
- Content Manager OnDemand - Overview
- Document capture - Overview
- FileNet IDM Desktop/WEB Services/Open Client
- FileNet Image Manager Active Edition
- Document imaging - Overview
- Enterprise Content Management System Monitor
- FileNet Content Manager
- Content Collector - Overview
- Defensible Disposal - Overview
- eDiscovery Solutions - Overview
- Records retention - Overview
Interviews with Enterprise Content Management forward thinkers
Craig Rhinehart, Director of ECM Strategy and Market Development discusses making better decisions faster.
Diedre Paknad, Director of Information Lifecycle Governance discusses the path towards defensible disposal.
Cengiz Satir, IBM Social Content Management, Program Director, and John Mancini, President, AIIM, discuss ECM in a social world
IBM® Content Foundation delivers full content lifecycle and document management capabilities to promote wide enterprise content management (ECM) adoption. It offers improved control of existing and new types of enterprise content with scalability, security, stability and cross-platform capabilities. IBM Content Foundation is designed for ease of use, supports rapid deployment and is suitable for small to large companies.
Content Foundation provides:
- Extensive support for custom application development to offer more fine-grained, expansive content management
- Social content management tools to track social interactions related to managed content
- ECM consolidation components to work with diverse business process and storage systems
- Extensive document management capabilities to support your document and publication requirements and processes
- Enterprise manageability and scalability to handle very high document storage and retrieval rates on a daily basis
IBM® Content Navigator provides a collaborative and mobile content experience that delivers better intelligence and control throughout the organization. It can transform the way organizations do business by putting content in motion for optimal value throughout its lifecycle. Content Navigator is a component that can be used with various IBM products for an enhanced mobile and collaborative content experience.
StoredIQ Inc.has been acquired by IBM. StoredIQ, a privately held company based in Austin, Texas, provides scalable analysis and governance of disparate and distributed email as well as file shares, desktops and collaboration sites. This includes the ability to discover, analyze, monitor, retain, collect, de-duplicate and dispose of data. In addition, StoredIQ can rapidly analyze high volumes of unstructured data in place for disposal eligibility and automatically dispose of files and emails in compliance with policy.