IBM® Tivoli Netcool®/Realtime Active Dashboards provides advanced, real-time visualization of services and processes.
Using its service dependency model, your business and operations staff can understand the complex relationships between business services and supporting technology.
- Incorporates data from a broad array of IT resources and business support systems that contribute to defining a service into a real-time, federated services model
- Addresses problem resolution with automated service impact, root-cause analysis and integrated access to service support and delivery systems
- Helps improve service visibility for operations and business stakeholders—plus their customers—by offering real-time service scorecards and key performance indicators
- Automates service model definition and maintenance with true real-time federated data access
- Provides real-time service level tracking
- Measures and reflects—in real time—the quality of services and processes
- Ships with Tivoli Business Systems Manager V3.0