Extensive cloud-based commerce solution to enhance your customer shopping experience
IBM® Commerce on Cloud enables you to quickly go to market with an omni-channel commerce solution. The solution helps you create an engaging brand experience across every customer touch point, with e-commerce, order management and fulfillment and sales configuration.
IBM Commerce on Cloud offers intuitive business user tools for faster, easier site management and omni-channel fulfillment. This helps you accelerate time to market and drive revenue growth. With IBM, you can quickly innovate your brand experience and move between cloud and on-premise deployment models as your business needs change.
Commerce on Cloud provides these features and benefits:
Extensive cloud-based commerce solution
Built-in templates and application integration
Support, infrastructure and performance you expect
Provide all the features, models and best practices necessary for a direct to consumer online stores. These storefronts offer rich capability from advanced faceted search and mini shopping carts to integrated inventory availability and product comparisons.
Reduce time to market with prebuilt direct-to-consumer web storefronts
Complementing the web storefronts, the mobile storefronts provide a base for offering your customers a compelling mobile shopping experience. Customers can browse products, create wish lists, add items to their shopping cart and complete the mobile checkout process. Orders placed use the mobile store locator during checkout, allowing customers to pickup their items in-store when the order is ready
Extend shopping to smartphones and mobile devices with prebuilt mobile stores
Enables merchandisers to maximize sales revenue and profitability by providing tools that give them the ability to optimize the promotion, packaging, categorization and sales of individual products, catalogs, categories, and brands.
Optimize catalogs products and categorization with merchandising tools
Enables marketing managers to maximize the value of all consumer and business relationships by offering powerful yet intuitive tools that deliver highly personalized campaigns, advertisements, and promotions while measuring the effectiveness of each initiative.
Deliver personalized promotions, emails and advertisements with marketing tools
Integrates with IBM Digital Analytics to help increase revenue through improved understanding of how customers interact across multiple channels.
Gain customer insights through integration with IBM Digital Analytics
WebSphere Commerce integrates with IBM Sterling Order Management, enabling companies to deliver a superior experience. Integrated order management combines multi-channel order aggregation with global visibility to inventory, and delivery and service availability, enabling the complete order promise and providing the ability to "order from anywhere, fulfill from anywhere, and return to anywhere."
Improve customer service through greater inventory visibility and order status