Enterprise content management

Enterprise content management maximizes the value of unstructured content

Gartner: Magic Quadrant for Enterprise Content Management. Read the latest report.

Gartner: Magic Quadrant for Enterprise Content Management

Enterprise content management (ECM) solutions deliver content in context to fully harness its potential. These industry-specific solutions can capture, activate, share, analyze and govern unstructured data to lower costs and risk while improving efficiency. As the volume of content continues to rise, organizations struggle to use it effectively. Seventy-three percent of CEOs are making significant investments in their organizations’ ability to draw meaningful customer insights from available data.1 IBM Enterprise content management provides a way to discover the content, recognize its value, then act on it for better business insight and outcomes.

Enterprise Content Management capabilities

  • Document Imaging & Capture

    Document Imaging & Capture

    Capture content. Automate document imaging. Leverage integrated, flexible content repositories for content solutions.

  • Advanced Case Management

    Advanced Case Management

    Activate content. Achieve a 360-degree case view with collaboration, content, process, analytics and business rules.

  • Information Lifecycle Governance

    Information Lifecycle Governance

    Govern content. Reduce run rate storage cost and risk. Operationalize, automate and instrument your defensible disposal program.

1 2012 IBM CEO Study (US)

Successful companies are transforming their businesses by activating content and applying analytics to gain actionable insights. These solutions include capabilities in document imaging and capture, advanced case management; social content management, content analytics, and information lifecycle governance.

Featured products

  • Case Manager

    Case Manager

    Optimizes case outcomes with information, processes and people.

  • Content Foundation (US)

    Content Foundation (US)

    Full content lifecycle and document management for expansive ECM capabilities.

  • Datacap Taskmaster Capture

    Datacap Taskmaster Capture

    Automates input of data from documents to reduce cost and accelerate document process efficiencies.

All products - Enterprise content management

Interviews with Enterprise Content Management forward thinkers


Craig Rhinehart, Director of ECM Strategy and Market Development discusses making better decisions faster.


Cengiz Satir, IBM Social Content Management, Program Director, and John Mancini, President, AIIM, discuss ECM in a social world

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  • Enterprise content management live and on-demand product demos

  • IBM Content 2014. Information. Insights. Results.

    IBM Enterprise Content Management roadshow (formerly UserNet) is coming to a city near you. Discover how content-driven insights can drive real business results. #content2014

  • IBM Navigator on Cloud

    Uniting knowledge workers through content in a flexible trusted cloud.

  • IBM

    Analyst Research: Forrester Research: The business value of social content

    Forrester Research: The business value of social content

  • White Paper: The Five Phases of Capture

    This paper explores capture systems in five categories - the Five Phases of Capture - and describes the features and benefits of each.

  • Analyst Research: IDC Worldwide Content Management 2012 Vendor Shares

    Discover the worldwide market leaders in content management.

  • Analyst Research: The Next Generation of Knowledge Worker Processes Will Dominate Enterprises

    Get the results of the Forrester Research study and find out how organizations will be doing more - with fewer resources - using dynamic approaches to case management.

  • IBM

    IBM Content Zone

    Download the IBM Content Zone app to learn more about and share ECM resources and content.

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