IDC Content Management Vendor Shares
Discover the worldwide market leaders in content management.
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Most companies operate with strict content management requirements to help them control content and automate content-related processes. Add to that the rules and regulations that govern how customer data is handled and by whom , and you begin to understand the complex solutions required to turn content into competitive advantage.
IBM document capture, document imaging and content management solutions provide organisations with the tools they need to automate key business processes, reduce costs and deliver customer service excellence. As unstructured content grows exponentially, you need content management to capture, store, manage, integrate and deliver various forms of content across your enterprise.
Get serious about going paperless. Finally commit your organisation to the elimination of touching, shipping and storing paper. When you can effectively transform paper documents into digital data, you gain more control over cost, compliance and customer service.
Provide the right information at the right time to make the right decision. When you can rapidly and accurately extract data from transactional documents, quickly understand its relevance, and direct it to the people and processes that need it, your organisation can achieve intelligent process automation for increased customer engagement.
Eliminate the information silos that have grown up over time. Today’s organisations struggle with the real problem of information trapped in data and process silos across the enterprise, which is only accelerating with increased mobile, social and cloud infrastructures. Document Imaging and Capture solutions can connect content across multichannel inputs and multiple repositories and business systems to provide a single view of content in context.
Dow Jones & Company
IBM Datacap Taskmaster improves productivity and customer satisfaction
Apache uses IBM ECM software to cap the information gusher.
State of Illinois
Department of Human Resources keeps caseworker focus on clients.
The ability to intelligently capture and manage documents determines how successful an organisation will be at managing costs, delivering competitive products and services, and engaging with customers.
All products - Content management and imaging
- Case Manager for Investigations
- Connections Family - Overview
- Content Integrator
- Content Manager - Overview
- Content Manager OnDemand - Overview
- Datawatch Report Mining Server
- Document capture - Overview
- Document imaging - Overview
- Document Management - Overview
- FileNet Content Manager Family - Overview
- IBM Sametime family - Overview
- IBM Web Content Manager
- Legacy Data Cleanup
- Value-Based Archiving - Overview
Introducing Production Imaging Edition
Production Imaging for an organisation that wants to cut costs, improve productivity and enhance customer engagement.
TechTalk - IBM Capture at IOD
Datacap Taskmaster Capture version 8.1 live from IBM's Information On Demand 2012.
IBM Content Manager OnDemand Software Demonstration
The leading report management and bill presentment solution in action in a short demonstration.
Enterprise capture software helps reduce the cost and complexity of business process across organisations.
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Document Imaging and Capture resources
Read (or access) Gartner's insights on Enterprise Content Management.
Learn how to overcome paper bottlenecks, improve efficiency and performance and increase profitability with intelligent imaging.
This paper organises capture systems into basic categories – the Five Phases of Capture – and describes the features and benefits of each.
Download this Leadership Guide to learn the benefits of combining advanced document capture, imaging repositories, workflow and content analytics.