Commerce and eCommerce

Commerce in the age of the empowered customer

Rethink Commerce Webinar. Turn Your Contact Center from Cost Center to Revenue Generator. Register now.

Rethink Commerce Webinar

Turn Your Contact Center from Cost Center to Revenue Generator.

Commerce solutions from IBM provide a unified approach to managing evolving digital and physical channels. They can:

Commerce solutions

Commerce success stories

Cross-channel selling and e-commerce

Order management and fulfillment

Supply chain and transportation management

Decision management and optimization

Gain advanced insight buyer behavior for personalized brand experiences. Watch the video (YouTube, 00:02:06)

Gain advanced insight buyer behavior for personalized brand experiences

Commerce products and commerce solutions can unify marketing, selling and fulfillment processes across web, mobile, social and physical channels. These products can improve your commerce processes while enhancing customer shopping experiences across evolving channels.

Featured Commerce products

Commerce success stories

Cross-channel selling and e-commerce

Order management and fulfillment

Supply chain and transportation management

Decision management and optimization

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Commerce Resources

Take a smarter approach to commerce

Peter WhartonPeter Wharton, IBM Commerce Product Marketing Manager

Delivering an ideal customer experience is easier said then done. You have to consider all the factors, from multi-channel selling and service to order and supply chain management to technologies that can automate and optimize your processes across the commerce lifecycle.


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