Tivoli Service Automation Manager

Automate requesting, deployment, monitoring and management of cloud computing services

IBM Tivoli® Service Automation Manager enables users to request, deploy, monitor and manage cloud computing services. It also provides traceable approvals and processes..

• Lowers cost of service delivery through automation and reduced skill requirements
• Deploys IT services faster to meet the increased need for development, test, preproduction and production systems
• Delivers a higher degree of standardization and automation for deployment and management of IT services while reserving skilled IT staff members’ time for other high-value tasks
• Provides traceable processes and approval routings to serve as audit trails, and integrates with process governance
• Offers an integrated management capability that addresses the lifecycle changes of a cloud service
• Provides adaptable and automated best practices for building and managing IT infrastructures
• A structure built upon Tivoli's service management platform, leveraging existing investments in service management capabilities
• Integrates with IBM WebSphere® CloudBurst to speed the delivery of WebSphere-based services
• Operating systems supported: Linux
• Two New extensions for TSAM 7.2.2 offer Cloud Cost Management and StaaS (Storage as a Service) life cycle management capabilities
• Download extensions for free in the IBM Service Management Library.

NetApp Storage Extension
NetApp Storage Extension provides service offerings to provision and manage the entire life cycle (StaaS - Storage as a Service) of shared storage accessible through NAS protocols from virtual machines provisioned within a TSAM Project with VMWare Servers. With this extension

- Provision and manage shared storage Network Attached Storage (NAS).

- Use and manage file systems with VMWare virtual machines once the shared storage is provisioned.

Costing Preview Extension
Understand financial implications and manage your cloud services and cloud enable data centers in a cost effective way with the Costing Preview Extension. The extension offers the following Cloud Cost Management capabilities:

- Compare different options by seeing the Prices for the different Cloud offerings.

- Track cost per month to run a new project in the Cloud.

- Assign different customers to different subscriptions.

- Define Offerings once and add them to Subscriptions

Network Extension for Juniper

• Extends TSAM Network device support with Juniper firewall and F5 Big-IP Load balancer
• Increases security by creating firewall configuration rules within TSAM
• Increases resource utilization by setting Load balancer policies within TSAM
• Download Network Extension for Juniper
• Additional Virtual Disk Extension
• Enables customers to add/delete additional virtual disks to the projects/VMs, within the Multi-customer environment
• Improves efficiency by cloning virtual disks
• Provisions additional storage through runbooks
• Provides additional flexibility in service offering for storage in Compute-as-a-Service and Storage-as-a-Service
• Extends coverage beyond vmdk to external storage systems such as SONAS and NetApp (NSeries)
• Power is supported within Tivoli Service Automation Manager 7.2.2
• Download Additional Virtual Disk Extension
• Operating systems supported: Linux
  

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• A higher degree of standardization and automation for deployment and management of IT services. Standardization helps improve overall operations. The more you can standardization the more you can reduce operating expense such as labor and downtime – which is the fastest growing portion of IT expenditures;

• The ability to maintain or improve quality and cost per IT service;

• A management stack that is easier to handle and provides for smoother transition from pre-production to production;

• The ability to be audit proof and integrated with process governance;

• Reduced manual (and costly) interventions;

• The ability for IT to reduce the skill requirements needed for deploying and managing IT services, from standard to complex multi-tier environments;

• The capability of deploying IT services faster to meet the increased need and growing number of requests for development, test, pre-production and production systems;

• The opportunity for IT focus valuable, highly skilled (and expensive) staff on high-priority projects by reducing the callouts of their experts on tasks that can be automated or managed by the user.

• Number of processors: 1

• Memory: 4 GB

• Disk: 60 GB

• Number of processors: 1

• Memory: 6 GB

• Disk: 90 GB

• Number of processors: 1

• Memory: 6 GB

• Disk: 90 GB

• Number of processors: 1

• Memory: 6 GB

• Disk: 90 GB

• Windows® XP Professional SP2 (32-bit, 64-bit)

• Windows Server 2003 SP2 (Standard, Enterprise, or DataCenter) (32-bit, 64-bit)

• Linux on System z
  - SUSE Linux (SLES) 9.0 Enterprise Server System z SP4, or later (64-bit)

• AIX
  - IBM AIX 5L™ V5.3 ML level 5300-06 (64-bit)

• Linux on System x
  - Red Hat Enterprise Linux v4 (update 5, or later) (Intel®, 32-bit)

• International Program License Agreement (Z125-3301)

• License Information document

• CDs and DVDs

• Publications