Full lifecycle support for managing social programs from needs to outcomes
Cúram Social Program Management Platform is a business and technology solution that delivers prebuilt social program components, business processes, toolsets and interfaces on top of a dynamically configurable architecture. Cúram Social Program Management Platform helps social program organizations provide optimal outcomes for citizens, satisfy increasing demand, and lower costs for organizations.
Cúram Social Program Management Platform includes:
- Social Program Core Components – out of the box data model, evidence management and eligibility capabilities.
- Configurable End-to-End Business Processes – support the social lifecycle from intake to outcome.
- Dynamic Programs – deliver pre-built business user configuration tools for rapid configuration of new programs and end-to-end creation.
- Platform for the Future – ensures the ability to meet delivery demands and to adopt and prototype evolving social programs and service delivery models.
- Mobile Development Tools – enable developers to build new systems of engagement in a mobile environment.
Program Specific Components
- Provide a comprehensive and holistic approach to social program management.
- Enable rapid deployment of a single or multi-program specific solution for social services and eliminate the need to define requirements and develop and integrate core capabilities.
- Provide a social program specific data model that is designed to be both client-centric and multi-program.
- Incorporate an eligibility and entitlement differential response rules engine that works in unison with the data model for full eligibility processing, automatic change in circumstance processing and cross-program eligibility calculations.
- Support complete evidence lifecycle and allow for the reuse of evidence across multiple programs.
Configurable End-to-End Business Processes
- Support the complete social lifecycle from intake to outcome.
- Eliminate the time-intensive process of defining key steps and integrating to the underlying infrastructure.
- Use role-based portals and workspaces that support the key requirements of each role.
- Provide flexibility for organizational processes and rules.
Dynamic programs
- Employ a Program Definition Wizard to guide business users through the steps to define the program, benefit type and delivery pattern frequency.
- Provide an evidence editor that graphically defines relevant program evidence types and allows users to consistently model evidence attributes, types, validations, descriptions and user interface definitions.
- Feature a drag-and-drop dynamic workspace that enables business users to design screen layouts and immediately see how screens will look, without having to wait on a multi-step development process by IT.
Platform for the future
- Adopt new programs and delivery models, such as cash transfers, at any time.
- Support both no-touch automation and interactive case management.
- Ensure better outcomes for citizens with a differential response model.
Mobile Development Tools
- Allows developers to develop new systems of engagement, including mobile applications.
- Provides RESTful APIs that enable developers to leverage the services that Cúram offers.
- Gives developers the opportunity to work in their preferred development environment.
Cúram Social Program Management Platform Resources
- Solution brief: Cúram Social Program Management Platform (93KB)
A functionally rich business and technology platform providing pre-built social program specific components enabling the delivery of solutions to support the increase in demand and service effectiveness.
- Success story: State of Utah (494KB)
Social services in Utah get a boost from a cost-effective solution – and an innovative approach.
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Cod prioritate: Portfolio