Tivoli Netcool Enterprise VoIP Manager

Simplified, scalable management of VoIP on Cisco and Nortel platforms

Simplify VoIP management and gain real-time visibility to monitor application health, speed troubleshooting and determine capacity, while scaling to meet future requirements.

Offers medium and large enterprises and managed service providers integrated, best-of-breed voice and data fault, performance and usage tools to simplify the management of Cisco and Nortel VoIP environments.

Delivers a central point of management for VoIP applications, servers and underlying IT infrastructure, from PBX to gateways, to enable proactive monitoring, troubleshooting and capacity usage.
Offers real-time displays and reporting capabilities to determine the availability and performance of the physical infrastructure, as well as voice application problems, including Music on Hold and Interactive Voice Response applications.
Offers automated alerts based on user-generated thresholds to quickly and accurately identify the root cause, isolate the problems and prioritize recovery efforts to more efficiently respond to network outages or VoIP problems.
Eliminates the need to purchase, install, manage and integrate separate tools on separate servers by providing out-of-the-box support for Nortel CS1K/BCM Call Pilot, Cisco CCM4 and CCM5, and Unity VoIP platforms.
Integrates into and extends the Tivoli network management suite of products designed for converged network management to enhance existing network management applications and best practices for end-to-end, real-time IPT management.
Grows to meet future requirements through a roadmap for voice quality management, as well as a flexible foundation that can scale to support enterprise environments of up to 100,000 IP end points.
Delivers a strong platform for managed server provider offerings with a small initial footprint, quick time to value, integration with the broader Tivoli portfolio and advanced features that include user-definable workflows, custom workspaces and the ability to automate repetitive tasks.