Featured products and capabilities
Case Manager
for advanced case management.
Content Analytics
for advanced search and analytics.
Content Collector
for archiving and information lifecycle governance.
Connections Enterprise Content Edition (US)
for social content management.
Datacap
for complete document capture.
FileNet Content Manager
the content, security, and storage management engine for document imaging, case management, and social content management.
All products - Enterprise content management
- Case Foundation
- Case Manager
- Collaboration Editions
- Content Integrator
- Content Manager - Overview
- Content Manager OnDemand
- Document capture
- FileNet IDM Desktop/WEB Services/Open Client
- FileNet Image Manager Active Edition
- FileNet Image Services
- Document imaging - Overview
- FileNet Content Manager
Offers
Document strategy handbook: The five phases of capture.
Download the handbook -from simple scanning to enterprise capture
An introduction to enterprise content management capabilities and solutions from IBM Software
Despite the amount of content created every day, half of business leaders say they don’t have access to the information they need to do their jobs. Unstructured information – e-mail, images, videos, documents, social media, and anything else that doesn’t live in the rows and columns of a database – makes up a 80 percent of corporate information.* It’s a continuing challenge to not only derive business value from this information, but also to control storage and infrastructure costs associated with managing it. This information, if not managed and reported properly, can have you running afoul of rapidly changing regulatory requirements. What’s needed is a way to turn content into business insight by capturing, activating, socialising, analysing and governing content throughout its lifecycle.
IBM Software provides enterprise content management solutions that help organisations put content in motion to extract new and unexpected value. Successful companies are transforming their businesses by activating content and applying analytics to gain actionable insights. These solutions include capabilities in document imaging and capture, advanced case management; social content management, content analytics, and information lifecycle governance.
IBM Software enterprise content management solutions provide you with the capability to:
- Capture, manage and share content using content-centric processes to add value for industry-specific outcomes
- Improve decision-making by finding, assessing and deriving insight from content anywhere it exists
- Effectively retain and archive information, meet e-discovery obligations and defensibly dispose of information to lower cost and risk
Real results
Energy provider PPL(US) wanted to minimise the challenges inherent in managing paper-based records, lower the risk of misplacing or mismanaging information and accelerate access to its unstructured and structured information. With enterprise content management software from IBM, PLL reduced the time to access records from up to five days to just seconds, achieved a 75 percent decrease in time to compile information for new projects and helped staff confirm retention of critical e-mail messages and documents for regulatory requirements,
Iowa State University(US) was looking for a solution to support the capture, security and delivery requirements of disparate University business processes and student services that could cut paper and costs. Working with IBM, the university is leveraging an enterprise content management solution that reduces paper output by 67 percent and saves $40,000 a year by eliminating voucher outsourcing fees.
* IDC White Paper, Quality and value in the management of unstructured information: tools based on semantic analysis, Fabio Rizzotto, September 2006
Offers
Document strategy handbook: The five phases of capture.
Download the handbook -from simple scanning to enterprise capture
Contact IBM
Considering a purchase?
- E-mail IBM
- Request a quote
- Or call us at: 0800 426 431
Priority code: 109HH03W
Gartner Magic Quadrant
ECM: Driving business effectiveness in today's global market
Register for the 2011 Gartner ECM Magic Quadrant (US)
Content analytics and case management
Visit the virtual insurance summit starting Feb 2
Register now for on demand webinars, videos and collateral.
Grasp the power of social networking
Gain more market share and help achieve maximum compliance
Access the on-line demonstration (US)
Enterprise Content Management
Manage and leverage the 'other 80%' of your information.
Interviews with Craig Rhinehart, Director of ECM Strategy and Market Development
Unstructured information – e-mails, images, videos, documents, social media, and anything else that doesn't live in the rows and columns of a database – makes up a whopping 80% of the world's information.
Part 1
In part 1, learn how three enterprise content management (ECM) technologies – document imaging & capture, social content management, and advanced case management – are helping companies extract new insights and business benefits from unstructured information.
Part 2
In Part 2, hear how information lifecycle governance helps companies reduce the growing risks and costs associated with surging volumes of unstructured data, and how content analytics – the technology that powers IBM Watson – can help organisations make better, faster decisions based on more information and insight.