Operational insight helps city leaders manage a safer, smarter city.

Intelligent Operations Center
for Smarter Cities

IBM® Intelligent Operations Center helps government leaders manage complex city environments, incidents and emergencies with a city solution that delivers operational insights. It offers integrated data visualization, near real-time collaboration and deep analytics to help city agencies enhance the ongoing efficiency of city operations, plan for growth and coordinate and manage response efforts. IBM Intelligent Operations Center provides integrated maps, online dashboards, customizable reports, multiple analytic algorithms, interactive standard operating procedures and other tools for improved city operations and incident or emergency response.

IBM Intelligent Operations Center enables you to:

Monitor and manage resources, events and incidents

Optimize city growth and operations

Stay connected with citizens and address their concerns

Keep citizens safer

Integrate data from departments and agencies



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Use an executive dashboard to view city conditions and assess critical issues quickly.

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View and analyze citizens’ social media sentiments regarding city plans and operations.

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View problems reported by citizens and see issue locations on a map.

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See both KPIs and actual trends using intuitive graphs, charts and maps.


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IBM Intelligent Operations Center

Operational insight helps city leaders manage a safer, smarter city

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