Capture and manage visitor interactions on your web sites

Visualize your customers'
digital experiences

IBM® Tealeaf® CX captures and manages visitor interactions on a customer’s web site. It provides extensive visibility into customers’ online experiences and insight into customer behaviors within web browsers. The Tealeaf CX platform can be used throughout an organization to support a range of functions, including e-business, production support, customer service and compliance administration.

Tealeaf CX features enable you to:

  • Capture detailed network traffic passively with no impact on site performance.
  • Provide extensive visibility into customer interactions on web sites, including in-page and Rich Internet Application (RIA) interactions that occur solely in the browser.
  • Discover unexpected customer experiences and discover customer struggles in near real time.
  • Take advantage of time-tested architecture that can scale to fit large, sophisticated web sites.
  • Deliver data security and privacy functions that include global data destruction, authenticated client access and role-based filtering.

Tealeaf CX

Capture and manage visitor interactions on your web sites

IBM Software Subscription and Support is included in the product price for the first year.

Not available to buy online. Other ways to purchase or learn more.

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