Capture, store and analyze experiences to optimize the mobile channel

How IBM Tealeaf CEM delivers unparalleled
insight about mobile customers

IBM® Tealeaf® CX Mobile helps customers apply the power of Tealeaf’s powerful customer experience management solutions to their mobile websites, native applications, and hybrid applications, including support for HTML5 and Responsive Web Design (RWD). Tealeaf gives customers visibility where they don’t have it today, helping to deliver winning mobile services. Tealeaf CX Mobile is an add-on to the Tealeaf CX platform.

Tealeaf CX Mobile helps customers to:

Optimize customer experiences of their mobile channel

Gain complete mobile visibility

Build and manage an early warning system

Quantify revenue impact and segmentation

Quickly find and isolate problems with mobile customer sessions


CX Mobile QuickTour

CX Mobile QuickTour Watch a 2-minute video highlighting a few key screens from CX Mobile.

Watch the video (00:01:32)
Click to enlarge

Optimize mobile customer experience for mobile web, HTML5-based sites and hybrid or native apps (iOS and Android)

Click to enlarge

Gain visibility by capturing complete mobile user information (both network- and client-side interactions)

Click to enlarge

Build an early warning system to detect mobile user struggle and provide proactive awareness

Click to enlarge

Quantify revenue impact and segmentation analysis by specific mobile user behaviors or device attributes

Optimize mobile customer experience for mobile web, HTML5-based sites and hybrid or native apps (iOS and Android)

Optimize mobile customer experience

Gain visibility by capturing complete mobile user information (both network- and client-side interactions)

Gain visibility

Build an early warning system to detect mobile user struggle and provide proactive awareness

Build an early warning system

Quantify revenue impact and segmentation analysis by specific mobile user behaviors or device attributes

Quantify revenue impact and segmentation

Tealeaf CX Mobile

Capture, store and analyze experiences to optimize the mobile channel

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