서비스 수준 오퍼링, 계약 및 제공 모니터 기능 제공
Maximo SLA Manager는 서비스 수준 계약을 정의하고, 단계적 확대 절차를 구현하며, 서비스 수준 제공을 모니터할 수 있도록 도와줍니다.
Maximo SLA Manager 솔루션에서는 서비스 수준 계약과 성능 모니터링을 사용하여 가치를 입증하고 전체적인 비즈니스 목적을 지원하도록 목표와 우선순위를 맞출 수 있습니다.
기능 및 장점 보기(영문)
|IBM Maximo SLA Manager allows you to define service offerings, establish service level agreements, implement escalation procedures to ensure service levels are met, and provides metrics to monitor service level delivery.|
IBM Maximo SLA Manager allows you to define service offerings, establish service level agreements, implement escalation procedures to ensure service levels are met, and provides metrics to monitor service level delivery.
The product requirements and configuration matrix apply to the following products: IBM Maximo Asset Management, Tivoli Asset Management for IT, Tivoli Change and Configuration Management Database, Tivoli Provisioning Manager, IBM Tivoli Release Process Manager, Tivoli Business Continuity Process Manager, Tivoli Service Request Manager, Tivoli End Point Manager, and Tivoli Service Automation Manager.
IBM Maximo 7.1 Minimum Hardware and Software Requirements:
IBM® Maximo® uses an n-Tier architecture, which lets you deploy Maximo across one or more tiers. You can run Maximo on a single physical server or across multiple servers depending on the number of users and the hardware.
IBM Maximo and related products are part of a family of products with similar minimum hardware and software requirements. Use the link below to see the latest requirements for the Client Workstation, Application Server and Database Server.
IBM Maximo Software Configuration Matrix:
There are a number of combinations of operating systems, databases, applications servers, browsers, and report writers. Use the link below to access the current configuration matrix for the Maximo and the rest of the related family of products. This link includes configurations, languages, and platforms details