An introduction to enterprise content management capabilities and solutions from IBM Software
Despite the amount of content created every day, half of business leaders say they don’t have access to the information they need to do their jobs. Unstructured information – e-mail, images, videos, documents, social media, and anything else that doesn’t live in the rows and columns of a database – makes up a 80 percent of corporate information.* It’s a continuing challenge to not only derive business value from this information, but also to control storage and infrastructure costs associated with managing it. This information, if not managed and reported properly, can have you running afoul of rapidly changing regulatory requirements. What’s needed is a way to turn content into business insight by capturing, activating, socializing, analyzing and governing content throughout its lifecycle.
IBM Software provides enterprise content management solutions that help organizations put content in motion to extract new and unexpected value. Successful companies are transforming their businesses by activating content and applying analytics to gain actionable insights. These solutions include capabilities in document imaging and capture, advanced case management; social content management, content analytics, and information lifecycle governance.
IBM Software enterprise content management solutions provide you with the capability to:
- Capture, manage and share content using content-centric processes to add value for industry-specific outcomes
- Improve decision-making by finding, assessing and deriving insight from content anywhere it exists
- Effectively retain and archive information, meet e-discovery obligations and defensibly dispose of information to lower cost and risk
Real results
Energy provider PPL wanted to minimize the challenges inherent in managing paper-based records, lower the risk of misplacing or mismanaging information and accelerate access to its unstructured and structured information. With enterprise content management software from IBM, PLL reduced the time to access records from up to five days to just seconds, achieved a 75 percent decrease in time to compile information for new projects and helped staff confirm retention of critical e-mail messages and documents for regulatory requirements,
Iowa State University (US) was looking for a solution to support the capture, security and delivery requirements of disparate University business processes and student services that could cut paper and costs. Working with IBM, the university is leveraging an enterprise content management solution that reduces paper output by 67 percent and saves $40,000 a year by eliminating voucher outsourcing fees.
* IDC White Paper, Quality and value in the management of unstructured information: tools based on semantic analysis, Fabio Rizzotto, September 2006
Offers
Document strategy handbook: The five phases of capture.
Download the handbook -from simple scanning to enterprise capture
Featured products and capabilities
Case Manager
IBM Case Manager unites information, process, and people to provide a 360-degree view of case information. It integrates content and process management with advanced analytics, business rules, collaboration and social software in an advanced case management product.
Content Analytics
Content analytics software that helps companies gain new business insights through the analysis of unstructured content.
Information Lifecycle Governance
Integrated software for content assessment, collection and archiving, advanced classification, records management, and ediscovery
Social Content Management
Connects people with social content and trusted office documents for collaboration across the enterprise.
Datacap Taskmaster Capture
Enterprise data capture can reduce costs and improve decision making
FileNet Content Manager
This core content management solution for the FileNet P8 platform combines powerful document management with ready-to-use workflow and process capabilities to automate and drive your content-related tasks and activities.
All products - Enterprise content management
- Case Foundation
- Case Manager
- Collaboration Editions
- Content Integrator
- Content Manager - Overview
- Content Manager OnDemand
- Document capture
- FileNet IDM Desktop/WEB Services/Open Client
- FileNet Image Manager Active Edition
- Document imaging - Overview
- FileNet Content Manager
Offers
Document strategy handbook: The five phases of capture.
Download the handbook -from simple scanning to enterprise capture
Forrester report
Read how "The next generation of knowledge worker processes will dominate enterprises"
Document strategy handbook: The five phases of capture.
Download the handbook -from simple scanning to enterprise capture
Contact IBM
Considering a purchase?
- Email IBM
- Request a quote
- Call IBM India toll free: 1800 425 3333
Priority code: 109HF03W
Enterprise Content Management
Manage and leverage the 'other 80%' of your information.
Interviews with Craig Rhinehart, Director of ECM Strategy and Market Development
Unstructured information – e-mails, images, videos, documents, social media, and anything else that doesn't live in the rows and columns of a database – makes up a whopping 80% of the world's information.
Part 1
In part 1, learn how three enterprise content management (ECM) technologies – document imaging & capture, social content management, and advanced case management – are helping companies extract new insights and business benefits from unstructured information.
Part 2
In Part 2, hear how information lifecycle governance helps companies reduce the growing risks and costs associated with surging volumes of unstructured data, and how content analytics – the technology that powers IBM Watson – can help organizations make better, faster decisions based on more information and insight.
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