Move to automation—and increase efficiency

How well are you leveraging process automation of disparate and manual processes to increase productivity, reduce costs, and maximize margins? Many companies not only rely on old technology, but also on manual data entry to process information. One human error can lead to delays in information entering the supply chain, as well as errors all along the supply chain.

B2B Integration solutions extend internal business processes to external partners
Sterling B2B Integration solutionsimprove operational efficiency by seamlessly automating and extending internal IT and business processes to external partners. This enables paper based process to be eliminated and minimizes human intervention required to create, transfer, convert, route and process business information through:

• Integration adapters for any ERP, messaging system, or data storage system
• Document conversion and processing – routing, business rule validation, delivery, alerting, exception handling, and archiving providing end-to-end process automation
• Process modeling, execution, and orchestration with predefined process templates
• Automated exception handling
• Manual business process automation through choreographed Web forms, supplier and customer portals, and manual document conversion services (fax, e-mail, postal mail)

Improve decision making with real-time visibility -- you can’t manage what you can’t see

Tracking business process activity is increasingly complex due to disparate systems, global trading partners, and the chasm between IT and business processes. Without supply chain visibility, there is no way to identify and mitigate supply disruptions in advance. This can lead to stock-outs, and is one of the main barriers to efficiency in today’s globally connected community.

B2B Integration solutions provide visibility into key IT and business processes
Sterling B2B Integration solutions provide you with real-time visibility into information that can be acted upon across your key IT and business processes including:

• Centralized visibility and tracking of business process activities with your customers, suppliers, and business partners
• Process-specific dashboards enabling KPI management for you and your business partners
• Service level, security, and regulatory compliance management with timely and accurate audit trails and access to archived data
• Real-time status of sent and received business transactions providing assurance of delivery and receipt
• Standard reports providing aggregate views of business document volumes which can be analyzed by partner, sender/receiver, document type, size, and more

It’s difficult to overcome B2B Integration complexity with limited resources – use your internal resources where you need them most

With knowledgeable B2B resources who can design, deploy and support an optimized B2B integration operation in short supply, and companies increasingly expecting a rapid ROI on any project requiring capital investment, it’s clear that companies require real choice in how they create, license and manage their B2B integration solution.

B2B Integration solutions accelerate the ROI of B2B projects
Sterling B2B Integration solutions provide access to knowledgeable resources to accelerate the ROI of B2B projects and enable you to use your internal resources where you need them most through:

• Education, support and professional services to optimize your in-house B2B integration solution
• Managed services that take responsibility for part or all of your B2B operations and leverage the economies of scale a shared platform creates

Electronically connect and communicate with 100% of your business communities even though business partner communities are growing increasingly complex and diverse

Diverse partner capabilities, disparate connectivity methods, and unique partner requirements impact market responsiveness, customer service, and the cost of doing business. Overcoming this complexity means dealing with massive variation in standards and protocols across industries and regions. B2B Integration solutions securely and flexibly integrate trading communities Sterling B2B Integration solutions reduce the time and complexity of securely and flexibly integrating 100% of your trading community through:

• Support for any communication standard, protocol, data format, or file
• Any-to-any data mapping and translation
• Community self-provisioning, outsourced recruitment, onboarding, testing, and multi-lingual technical support
• Global network of 280,000 pre-connected trading entities providing rapid access to a large community of trading partners
• Small partner enablement reaches all of your trading partners, no matter how small or technologically limited
• Full range of encryption, certificate types, digital signatures, and identity management methods