Improving your processes means improving your business
Your processes are your business. From completing a small transaction to opening 15 new branch locations around the world – each effort is executed through a series of both discreet and interconnected processes. So if you could improve your processes, make them faster, more precise, more focused on your customers, then you could improve your business. Right?
BPM Improves Process Visibility
Processes are often not visible, well understood or measured correctly. They involve decisions that can be automated, improved and made more consistently across organisations – but more often are not. And in cases where processes are visible, managed or automated, actual business people can’t improve or control them. Done right -- business process management or BPM – can help you create, manage, measure and continuously improve the processes that drive your business.
You’re not alone
Public sector organisations have lost up to US$1.3 trillion dollars per year.*
Increasing efficiency has been identified as one of the greatest priorities for organisations worldwide.**
What is BPM?
BPM is a discipline that leverages software and services to provide total visibility into your organisation. Discover, document, automate, and continuously improve business processes to increase efficiency and reduce costs.
IBM Software has the capabilities to make BPM work
- Achieve end-to-end process visibility
- Automate decision management
- Rapidly respond to market change
- Capture new insights for effective actions
- Collaborate on process innovation
- Create an environment that fosters innovation
- Improve operating efficiency and reduces costs
With BPM solutions from IBM, The City of Madrid (US) improved emergency response time by 25 percent. Lincoln Trust Company (US) achieved 120 percent ROI in under a year.
Success breeds success. To get started with BPM, you must be focused on delivering business value. Take an incremental approach that allows you to quickly prove value with a single project, build competency and skills, and extend across the enterprise. IBM has the expertise and methodology to help ensure success. Learn more about IBM’s BPM services.
IBM Software covers the spectrum of BPM needs, including process discovery and design, process automation, business monitoring and decision management. It’s based on thousands of successful BPM engagements around the world. It can scale to meet the needs of any size business and is built on industry expertise to work the way you do.
* Tech CEO Council (link resides outside of ibm.com)
** McKinsey Quarterly (link resides outside of ibm.com)
Business Process Management (BPM) from IBM
Business Process Management (BPM) software and services empower organisations of all sizes to not only meet but exceed their customers' expectations, not only react to, but anticipate shifts in their marketplace, and all of this while keeping costs under control. It takes a process aware organisation to achieve this level of agility and IBM has both the tools and the know-how to transform you into one.
Want to learn more? Visit our What is BPM page.
Featured BPM software products

IBM Blueworks Live
An easy way to document and run processes in the cloud.

IBM Business Process Manager
A comprehensive BPM platform giving you visibility and insight to manage business processes.

IBM Business Monitor
IBM Business Monitor is cross-process, cross-system comprehensive business activity monitoring (BAM) software that provides real-time operational visibility.

WebSphere Operational Decision Management
Provides the power to intelligently automate a wide range of decisions across business processes and applications.
All products - Business process management
- IBM Business Monitor
- IBM Business Process Manager
- IBM Business Process Manager - Overview
- IBM Business Process Manager on Cloud
- WebSphere Business Events eXtreme Scale
- IBM Business Process Manager - Overview
- IBM Business Process Manager Industry Packs
Operational decision management
- IBM Business Rules for z/OS
- IBM Decision Center
- IBM Decision Server
- IBM Operational Decision Manager
- IBM Operational Decision Manager Express
Process automation and integrity
- IBM Business Process Manager - Overview
- IBM Business Process Manager Advanced for z/OS
- IBM Integration Designer
- WebSphere Partner Gateway
- WebSphere Presence Server
- WebSphere Process Server
- WebSphere Sensor Events
- IBM Blueworks Live
- WebSphere Business Compass
- WebSphere Business Compass Advanced Edition
- WebSphere Business Modeler
New BPM featured offers
Contact IBM
Considering a purchase?
- e-mail IBM
- Request a quote
- or call us at 01475 898688
Priority code: 109HE03W

Worry free financial messaging over the internet
Dominic Hyland, Chief Architect at AXA Wealth discusses how DataPower provides secure and reliable messaging that has enabled AXA to safely conduct £3bn of business across the Internet and SWIFT Financial Services Network

BNY Mellon Customer Success Story
BNY Mellon Transformation project with IBM Business Process Management

Hiscox gains a leading edge in online insurance
Accelerating speed to market with unified management of business rules

BPM at IBM customer BNYM
Connecting the dots: leveraging the value creation system to drive strategy (1.37MB)