Analyze survey text and discover valuable insights

IBM® SPSS® Text Analytics for Surveys software lets you transform unstructured survey text into quantitative data and gain insight using sentiment analysis. The solution uses natural language processing (NLP) technologies specifically designed for survey text.

SPSS Text Analytics for Surveys categorizes responses and integrates results with other survey data for better insight and statistical analysis.

  • Automates the categorization process to eliminate the time and expense of manual coding.
  • Uses linguistics-based technologies to reduce the ambiguities of human language, helping you uncover patterns in the attitudes, beliefs and opinions of others.

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Extract key concepts and opinions

IBM SPSS Text Analytics for Surveys automatically extracts key concepts and opinions from text responses, creates categories and places responses into categories.

Extract key concepts and opinions

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Create and combine categories

Manually create and combine categories; for example, you can see which categories share responses. You can also manually add responses to categories.

Create and combine categories

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Summarize findings

You can export a summary bar chart to let others see your top categories.

Summarize findings

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Export results

You can export results to IBM SPSS Statistics or other programs as categories or dichotomies to create tables and graphs separately or with other survey data.

Export results

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View and edit categories

You can view and edit categories and their contents in the Category pane. Here we see that the Technical Features category has a Storage Capacity subcategory. Concepts, such as capacity, are descriptors for the subcategory. Since capacity occurs in 12 responses, each has been automatically assigned to Storage Capacity.

View and edit categories

SPSS Text Analytics for Surveys Screenshots

Previous

Extract key concepts and opinions

IBM SPSS Text Analytics for Surveys automatically extracts key concepts and opinions from text responses, creates categories and places responses into categories.

Extract key concepts and opinions

Create and combine categories

Manually create and combine categories; for example, you can see which categories share responses. You can also manually add responses to categories.

Create and combine categories

Summarize findings

You can export a summary bar chart to let others see your top categories.

Summarize findings

Export results

You can export results to IBM SPSS Statistics or other programs as categories or dichotomies to create tables and graphs separately or with other survey data.

Export results

View and edit categories

You can view and edit categories and their contents in the Category pane. Here we see that the Technical Features category has a Storage Capacity subcategory. Concepts, such as capacity, are descriptors for the subcategory. Since capacity occurs in 12 responses, each has been automatically assigned to Storage Capacity.

View and edit categories
Next

Automates the categorization process

  • Create categories or use pre-built categories for customer, product and employee satisfaction surveys.
  • Quickly extract key concepts and opinions.
  • Use visualization capabilities to help you see which categories share responses.
  • Export a summary bar chart to let others see your top categories, or export results for analysis and graphing.
  • Save time and make results more consistent by reusing categories in ongoing or similar surveys.
  • Enhance productivity and insight using hierarchical category structures (categories that contain subcategories).

Uses linguistics-based technologies

  • Identify major themes and distinguish between positive and negative comments without having to read responses word for word.
  • Analyze text in English, Dutch, French, German, Spanish and Japanese.
  • Analyze content that has been translated into English from numerous other languages through SDL translation software.
  • Take advantage of 64-bit operating system support to enhance your productivity with large data files.

SPSS Text Analytics for Surveys resources

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