Analyze social media data to improve business outcomes

Social Media Analytics helps organizations understand and act upon the social media impact of their products, services, markets, campaigns, employees and partners. It analyzes billions of social media comments and provides customized results in configurable charts and dashboards. Built on IBM’s leading analytics platform, it integrates easily with other IBM business analytics solutions and internal business processes.

Social Media Analytics provides the capabilities to help your organization:

Grow your business

Make better decisions and strategies

Improve the customer experience

Social Media Analytics resources

Social Media Analytics

IBM Software Subscription and Support is included in the product price for the first year.

Not available to buy online. Other ways to purchase or learn more.

Contact IBM


Business analytics

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