E-commerce platform for seamless, omni-channel shopping experiences

WebSphere Commerce Virtual Tour
Tour the industry's leading
cross-channel commerce platform


IBM® WebSphere® Commerce provides an e-commerce platform that can deliver seamless and consistent omni-channel shopping experiences, including mobile, social and in-store. WebSphere Commerce helps engage your customers with immersive brand experiences through contextually relevant content, marketing and promotions, while extending your brand across customer touch points.

Features and capabilities of WebSphere Commerce

Storefronts:

Achieve faster time-to-market and simplify your web or mobile store creation

B2B e-Commerce:

Make it easier for partners, customers and resellers to do business with you

B2C e-Commerce:

Provide consistent shopping experiences across channels

Colors of summerCustomer Experience:

Create and manage engaging and compelling customer experiences

Marketing & Merchandising

Deliver personalized and relevant offers and promotions across channels

Microsites & Subsites:

Create numerous unique sites to serve different brands, regions or business models

Mobile Commerce:

Extend the shopping experience across mobile devices and smartphones

Order Fulfillment:

Improve customer service through greater inventory visibility and order status

Digital Analytics:

Gain insight into how customers are interacting with your brand across multiple channels

Sales Configuration:

Guide customers through configuring and ordering complex products and services

Social Commerce

Extend the brand experience beyond your site and across social networks


Product editions:

Commerce on Cloud: Enterprise-class e-commerce on the cloud
Features | Product support

WebSphere Commerce - Express: A customer interaction platform designed for fast, easy implementation to quickly create your online presence.
Features | Product support

WebSphere Commerce Enterprise: Sophisticated platform for high-volume B2C and B2B business models and multiple sites.
Features | Product support

WebSphere Commerce Professional: Powerful customer interaction platform to help midsize companies offer personalized, cross-channel shopping.
Features | Product support

WebSphere Commerce resources

Compare editions
Compatibility and pricing Express Professional Enterprise Commerce On Cloud

Enterprise-class e-commerce on the cloud Easy to implement customer interaction platform to jumpstart your online presence. Powerful customer interaction platform to help mid-size companies offer personalized, cross-channel shopping. Sophisticated platform for high-volume B2C and B2B business models and multiple sites. Enterprise- class e- commerce capabilities on the cloud
Operating system Linux, IBM i (formerly known as i5/OS®), Windows Linux, Windows, Solaris (Sun microsystems), AIX, IBM i (formerly known as i5/OS®) Linux, Windows, Solaris (Sun microsystems), AIX, IBM i (formerly known as i5/OS®) N/A
Scalability Max of 200 PVUs per customer and one store only One store per 100 PVUs Unlimited stores per processor; extended sites Unlimited
Key features Express Professional Enterprise Commerce On Cloud
Advanced Roles/Relationships

. .
Advertisements . . . .
Attachments . . . .
Auctions
. . .
B2B starter stores

. .
B2C starter stores . . . .
Business Accounts

. .
Category recommendation . . . .
Contracts and entitlements

. .
Credit lines . . . .
Cross-channel order processing
. . .
Cross-Channel Precision Marketing
. . .
Dynamic up sell and cross sell . . . .
E-mail Campaigns . . . .
Extended Sites (multi-site support)

. .
Gift center
. . .
Marketing and Merchandising tools . . . .
Marketing Experimentation (A/B Testing)
. . .
Member groups . . . .
Mobile Commerce . . . .
Open standards support . . . .
Organizations

. .
Payments . . . .
Product Recommendation . . . .
Promotions . . . .
Punch out

. .
Recommendation engine
. . .
Requisition lists

. .
Reseller Hosting

. .
RFQ

. .
Sales center
. . .
Search engine optimization . . . .
Shopping carts . . . .
Social Commerce . . . .
Web content management . . . .
Wish lists . . . .
Workspaces
. . .

Not in United States?

Considering a purchase?

Contact IBM

Considering a purchase?