Simplifies and automates management of service level agreements
What's New in IBM Tivoli Service Level Advisor V2.1?
IBM Tivoli Service Level Advisor automatically analyzes Service Level Agreements and evaluates compliance while using predictive analysis to help avoid service level violations. It provides graphical, business-level reports via the Web to demonstrate the business value of IT. By utilizing the automatically generated “at-a-glance” dashboard, IT staff can also effectively communicate service delivery information to internal Line of Business executives, as well as clients. When a trend toward violation occurs, IBM Tivoli Service Level Advisor can send alerts to the IBM Tivoli Enterprise Console, to the IBM Tivoli Business Systems Manager console or alert you via an email or via SNMP.
Tivoli Service Level Advisor
- IT service desk
- Control Desk
- IBM License Metric Tool
- IBM Service Management Suite for z/OS
- Rational Asset Manager family
- Tivoli AF/OPERATOR on z/OS
- Tivoli Application Dependency Discovery Manager
- Tivoli Integration Composer
- Tivoli License Compliance Manager
- Tivoli Service Level Advisor
- Tivoli Usage and Accounting Manager Enterprise Edition